WI3660711

1

High School Diploma/GED

High School Diploma/GED Equivalent

Unspecified

40

JOB REQUIREMENTS: Customer service professionals-don\'t pass up this
opportunity for a great opportunity with a global industrial
distribution company that allows you to do far more than just taking
orders and fielding complaints. In partnership with over 4,000
world-class manufacturers, we are an industry-leading value-added
distributor of a wide variety of innovative and reliable industrial
products. Since 1923, we have been committed to always having the right
part in stock and always getting it to the customer when they need it.
You will provide our customers with expert assistance to a wide variety
of questions and problems. Unlike most CSR roles, you will build ongoing
business relationships with our customers through repeated contact and
consultation. As this is a service and parts center, our ability to get
customers\' business often depends on your ability to quickly and
efficiently provide them with just the right parts and/or solutions -
especially when customers are experiencing costly equipment breakdowns.
You will also occasionally have hands-on duties that will require
mechanical aptitude. This is a great starting point from which to grow
toward a sales or management career. If you enjoy the challenge of
finding just the right part or the right solution to fulfill a
customer\'s needs, and you have the background we\'re looking for, we
want to talk with you! Assist customers by phone and in person at our
facility Help customers get the parts they need Interact extensively
with customers to clarify their needs, research, and recommend parts
Meet / exceed monthly sales goals while increasing customer satisfaction
Provide quotes Take orders Provide post order service Physically measure
specs on a wide variety of parts REQUIREMENTS Our Customer Service
Representatives are self-motivated and driven by a desire to exceed
expectations. They have strong prioritization and multitasking skill, a
sense of urgency, and display excellent verbal and written
communication. Interpersonal skills and the ability to establish
rapport, build solid relationships with a wide variety of customers are
critical. Specific qualifications for the role include: Minimum 6 months
of customer service experience Mechanical and mathematical aptitude
Excellent telephone skills Ability and desire to learn new systems and
processes quickly Strong computer skills, particularly Excel High school
diploma or equivalent Valid driver\'s license and clean driving record
(MVR) SAP / ERP experience, preferred Knowledge of industrial
distribution products and hydraulics, preferred Benefits As a
Customer\... For full info follow application link. We are an equal
employment opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color, religion,
national origin, ancestry, gender, sexual orientation, age, disability,
protected veteran status, marital status, medical condition or any other
characteristic protected by law. \*\*\*\*\* APPLICATION INSTRUCTIONS:
Apply Online: ipc.us/t/09AC03D797E24F6D