Position: Video Teller | ||
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Job Id: 152 | ||
# of Openings: 0 | ||
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Park Community Credit Union is an Equal Opportunity Employer
This position has a hybrid work arrangement with the understanding that onsite work may be scheduled.
Role: While delivering service through the Interactive Teller systems, you are responsible for:
Major Duties and Responsibilities:
While meeting the service standards for the Credit Union, you will:
Expectations:
1. To deliver high quality member service. 2. To provide friendly, professional and accurate service and support to all members and coworkers and achieve high ratings for Service Excellence. 3. To engage in conversations with members on the credit union products/services focused on meeting the member's financial needs. 4. Provide clear communication through the Interactive Teller Machines for ease of use for members. 5. To follow the credit union’s Bank Secrecy Act and anti-money laundering policies and procedures, including running OFAC searches, completing investigative reports of suspicious activity and currency transaction reports timely and without error. 6. To maintain a professional work environment, promote teamwork, build respect among coworkers and present a businesslike appearance. 7. To follow all security policies and procedures and report discrepancies or suspicious activity to manager immediately. Knowledge and Skills:
Physical Requirements: WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the essential duties of this position, the employee is regularly exposed to a general office environment and interaction with customers. PHYSICAL DEMANDS The physical demands described here are representative of those required to successfully perform the essential functions of this position, but do not necessarily constitute an exhaustive list of all essential functions. To the extent required by any applicable law, reasonable accommodations will be made to enable qualified individuals with disabilities to perform essential functions where this can be done without posing a direct threat to self or others. While performing the essential duties of this position, the employee frequently must sit, stand, and walk short distances. The employee frequently uses hands and fingers to count currency and handle, manipulate, and feel objects, documents, and office tools and equipment. Reads, writes, listens, speaks, and uses personal computers, copiers, telephones, and other office equipment and software throughout the work day. The employee is occasionally required to stoop, bend, squat, and reach overhead with hands and arms. Occasionally pushing and pulling of office furniture and other objects. The employee may occasionally lift and/or move up to 15 pounds and on occasion lift and/or move up to 25 pounds. |
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