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Program Manager

Posting Details

Posting Details

Job # 041711
Department Code 40207-1216
Department Student Experience
Job Title Program Manager
Location Syracuse, NY
Pay Range $60,450 - $64,420
Pay Determination
Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level S4
FLSA Status Exempt
Hours
Standard University business hours:

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.
Job Type Full-time
Campus Syracuse, NY
Unionized Position Code Not Applicable
Job Description
The program manager plays a critical and collaborative role in fostering a welcoming and inclusive environment on campus. In collaboration with leadership, the program manager coordinates operations and programming for the Barner McDuffie House, including but not limited to staff supervision, program and event coordination, student support and mentorship, building maintenance and repair requests.

The program manager cultivates an inclusive and welcoming environment by designing culturally relevant programs and events, including academic workshops, social gatherings, career panels, health and wellness initiatives, and community service projects. In collaboration with the Director of BIPOC Student Success, the program manager develops program budgets, timelines, and evaluation metrics to measure program effectiveness. The program manager collaborates with campus partners to implement initiatives promoting belonging and inclusion for students served by the Barner McDuffie House.
Education and Experience
  • Bachelor’s degree or equivalent combination of education and experience.
  • Must have no less than three years work experience in a similar position engaging with students from marginalized groups.
Skills and Knowledge
  • Excellent interpersonal, communication, and leadership skills. Experience with budget management, data analysis, and program evaluation.
  • Proven ability to plan, organize, and execute successful events and programs.
  • Ability to work effectively with diverse stakeholders, including students, faculty, staff, and community partners.
  • Proficiency in Microsoft365 (Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Teams); Zoom.
  • Demonstrated ability to prioritize and deal with multiple demands.
  • Appreciation and sensitivity to the needs of students from marginalized groups.
  • Ability to handle sensitive information and exercise independent judgment is required. Experience in higher education is preferred.
  • Knowledge of social media platforms is a plus.
Responsibilities
  • Oversee the day-to-day operations of the Barner McDuffie house, including facility management, budget oversight, and staff scheduling in consultation with BIPOC Student Success leadership.
  • Manage/supervise Barner McDuffie to always ensure its readiness to students and visitors.
  • Co-develop, document, and manage operational policies and procedures.
  • Submit monthly budget reports to leadership.
  • Create opportunities for student voice and participation in decision-making processes related to center programming and operations.
  • Maintain accurate records of House activities, program data, and student engagement metrics.
  • Recruit, hire, train, and supervise all Barner McDuffie staff Collaborate with the Manager of the Intercultural Collective to oversee all hiring processes, onboarding, scheduling and work distribution for Barner McDuffie staff.
  • Develop and implement marketing strategies to promote programs and events to students. Conceptualize, oversee, and evaluate events/programs.
  • Work with leadership to identify potential challenges and propose solutions.
  • Attend applicable campus events and programs/join campus committees as mutually agreed upon by leadership.
Physical Requirements
Not Applicable
Tools/Equipment
Not Applicable
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.


The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Respectful and Welcoming Community
Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.
Quick Link https://www.sujobopps.com/postings/108217
Job Posting Date 02/11/2025
Application Deadline
Full Consideration By
Job Category Staff
Message to Applicants

Applicant Documents

Required Documents
  1. Resume/CV
  2. Cover Letter
Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you first find out about this position?
    • sujobopps.com (Syracuse University Online Employment website)
    • Syracuse University HR Recruiter
    • Virtual Career Fair (via NYS Department of Labor)
    • SUNY EOC (Equal Opportunity Center)
    • Women’s Opportunity Center
    • Jubilee Homes
    • Syracuse Northeast Community Center
    • Interfaith Works
    • JobPlus
    • Syracuse.com
    • Chronicle of Higher Education
    • HigherEdJobs.com
    • HERC (HERC Higher Ed Recruitment Consortium)
    • InsideHigherEd.com
    • Indeed.com
    • DiverseEducation.com (Diverse Issues in Higher Education website)
    • LinkedIn Job Posting
    • Facebook
    • Job Fair
    • Search Firm
    • Referred by an SU Employee
    • Other
  2. If "other", please describe how you first found out about this position.

    (Open Ended Question)