WI3667129

1

High School Diploma/GED

High School Diploma/GED Equivalent

$18 + hourly

Unspecified

40

JOB REQUIREMENTS: Job Details Job Location IB Milwaukee - Home office -
West Allis, WI Position Type Full Time Education Level High School
Salary Range \$18.00 - \$21.50 Hourly Job Shift Day Account and
E-commerce Specialist JOB SUMMARY: As an Account & E-commerce
Specialist, you will play a crucial role in supporting the Custom
leadership by maintaining exceptional relationships with our clients and
customers. POSITION OBJECTIVES: Essential Duties and Responsibilities:
Collaborate with the custom leadership to maintain strong customer
relationships and provide exceptional customer service. Work closely
with Procurement to offer accurate pricing for customer projects and
oversee them from initiation to completion. Generate, review for
accuracy and present art proofs and presentations for various projects
as required. Regularly track and manage open web and custom orders.
Provide customer service by handling phone calls, emails, order entry.
Create part numbers and build custom items with images on our e-commerce
platform for incoming custom orders. Take customer request, review, and
find/offer alternative products, if necessary, by viewing distributor
websites and images. Performs all other duties as assigned. Supervisor
Responsibilities: No Qualifications Qualifications- To perform this job
successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the
knowledge, skill, and/or ability required. High School Graduate or
equivalent (e.g., GED) required. 3-5 years of customer service
experience and account management experience preferred. Graphic arts
experience preferred. Ability to organize & handle multiple priorities,
work under stress, perform detailed work, reason logically, and meet
deadlines. Flexibility, analytical skills, and excellent communication
and interpersonal abilities. Strong proficiency in Microsoft Excel,
Teams, and other Office applications is highly beneficial. General
knowledge of Adobe Photoshop and Illustrator is strongly recommended.
Ability to work independently while interacting effectively with
multiple departments and customers. Travel Requirements- Light with 2-3
days per quarter. Physical Demands: The physical demands described here
are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Sitting and
standing for long periods of time Work Environment: The work environment
characteristics described here are representative of those an employee
encounters while performing the essential\... For full info follow
application link. IBVI is an equal opportunity employer. All qualified
applicants will receive consideration for employment without regard to
race, religion, color, national origin, sex, gender identity, sexual
orientation, age, status as a protected veteran, among other things, or
status as a qualified individual with disability. \*\*\*\*\* APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/3246DC6E62BE4BE7 Qualified females,
minorities, and special disabled veterans and other veterans are
encouraged to apply.