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PATIENT SERVICES SPECIALIST 2 (100% FTE, DAYS)
 

PATIENT SERVICES SPECIALIST 2 (100% FTE, DAYS)
Req #: 243692
Department: UW MEDICINE PRIMARY CARE AT FEDERAL WAY
Job Location: UW Medicine Primary Care
Posting Date: 02/28/2025 
Closing Info: Open Until Filled 
Salary: $23.13 - $33.65 per hour 
Other Compensation:  
Union Position: Yes
Shift: First Shift 
Benefits: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, click here.  

UW Medicine Primary Care - Federal Way has an outstanding opportunity for a Patient Services Specialist 2.

WORK SCHEDULE
  • Full-time, 100% FTE (40 hours per week)
  • Day Shift

    POSITION HIGHLIGHTS
  • Conveniently located near public transportation
  • Make a difference for the patients and employees we serve
  • Opportunity to provide career growth

    DEPARTMENT DESCRIPTION
    If you live or work in Federal Way, you don't have to travel far to get comprehensive healthcare.

    UW Medicine Primary & Urgent Care at Federal Way offers appointments six days a week, including evening and same-day appointments. Walk-in urgent care services are offered seven days a week for non-life-threatening illnesses and injuries when your primary care provider is not available.

    PRIMARY RESPONSIBILITIES
  • Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging  
  • Scheduling provider and ancillary service appointments
  • Obtaining patient demographic, financial, and clinical information
  • Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
  • Other Duties as Requested

    REQUIREMENTS
  • High school graduation or equivalent AND
  • One year of healthcare, administrative, or customer service experience
    OR
  • An equivalent combination of education/experience

    ABOUT UW MEDICINE PRIMARY CARE
    UW Medicine Primary Care is a network of clinics located throughout the Puget Sound region. The clinics offer a wide spectrum of primary care services, as well as secondary care, from pediatrics to geriatrics. Urgent care services are offered seven days a week at select locations.


    UW Medicine Primary Care is dedicated to improving the health of the public; our providers and staff are the cornerstones of our success. The foundation of our efforts to deliver exceptional care to our patients and families begins with our focus on the continuous development of our employees.


    Compassion. Innovation. Excellence.


    ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER
    UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public?by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.


    All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. 


    Become part of our team. Join our mission to make life healthier for everyone in our community. 

    • Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

    The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

    To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.

    Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.