Genesis Sales Associate and Product Specialist

Marlton, NJ
Full Time

or

Genesis of Cherry Hill is a premium automotive dealership and service center, located in a luxurious new standalone facility on Route 73 in Marlton. Genesis of Cherry Hill proudly and consistently ranks #1 in Sales in the Eastern region, achieved #1 in global Sales in 2022, and was #1 in customer satisfaction in 2023. In 2022 and 2023, Genesis of Cherry Hill was named a Circle of Prestige winner, which is awarded to a select few dealers every year for excellence in Sales, Service, guest experience, and overall satisfaction. The Genesis brand promises their guests a VIP and personalized experience throughout Sales and Ownership.

Genesis of Cherry Hill is seeking talented individuals passionate about their work and those whom we can invest in. We’re cultivating a strong employee team to fuel our growing business, and a team that we intend to develop multiple career paths for inside of our organization. Qualified candidates will possess exemplary interpersonal skills, selling and closing ability, and have a professional demeanor, plus a confident and well-mannered personality. Automotive or luxury retail experience is preferred, but not necessary for the right person. This position requires a great level of attention to detail and personalization along with the ability to provide the highest level of customer service and guest experience. A clean driving record is required.

QUALIFICATIONS

· Professional appearance and excellent communication skills

· Strong desire to assist guests and provide first class service and experience

· Outgoing with a friendly personality, especially while handling objections

· Must have exceptional customer service and strong communication (verbal and written) skills in order to work most effectively with customers on the phone or email communications

· Exemplary customer service skills

· Strong sales and/or customer service track record

· Understanding of CRM tool

· Persistent, competitive, and have an excellent work ethic

· Must have a current driver’s license and an acceptable motor vehicle abstract

JOB RESPONSIBILITIES

· Oversee and execute guest Sales appointments, facilitate test drives, Present the brand, the vehicles, our dealership, and client ownership experience to clients

· Engage with clients by asking questions and listening to their responses; assist clients in finding a vehicle that meets their wants and needs

· Consistently follow up to ensure prospects are sufficiently informed of our inventory, services and current offers

· Manage and respond to CRM correspondence in a timely fashion, follow-up is imperative

· Demonstrate working knowledge of leasing and financing

· Stay current on all product knowledge and training; become product and technology experts

· Focus on the customer’s needs to enhance the dealership, brand, and your personal value

· Maintain appearance and cleanliness of store showroom and vehicle lot

· Hit monthly sales objectives as defined by management

· Maintain CSI score above average set by manufacturer

WE OFFER

· Compensation plan that includes a weekly salary of $750, plus commission, plus monthly bonuses, with the opportunity to earn $100,000+ annually

· Workplace training and development, plus quarterly Genesis training

· Our “market pricing” approach eliminates the traditional “intense negotiation” of automotive retail

· Choice of three health insurance plans; you choose the plan best for you and your family

· Dental plan

· Vision and eyeglass plan

· Company paid life insurance

· Optional voluntary benefit menu including disability insurance, legal services, group term life insurance, critical illness insurance and more

· 401(k) retirement plan with company match

· Paid vacation up to 4 weeks

· Opportunity for growth and advancement

 

Genesis is a global automotive brand that delivers the highest standards of performance, design, safety, and innovation while looking towards a more sustainable future. With the success and rapid expansion of the brand, and a growing range of award-winning models - including G70, G80, and G90 sedans, along with GV70, and GV80 SUVs, as well as innovative technologically advanced Electrified G80, GV60 and Electrified GV70 - we are looking to expand our staff immediately.

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If you have questions, please contact keri@burnsbuickgmc.com