Integrity, Partnership, Trust, Commitment, Value, and Quality: these core values are the foundation in which we conduct business daily and are lived by our employees. Become the LandMark Difference and apply today!
Position Specifics:
Department: Administration
Reports to: Location Manager, AR Manager, Controller
Supervises: None
Purpose:
Responsible for answering and directing phone calls, managing customer accounts, processing payments to the correct accounts, reconciling and preparing bank deposits, assisting with organizing customer and employee events, and performing other administrative department duties as directed by the Location Manager, Parts Manager and Service manager.
Responsibilities:
- Performs basic clerical duties, answering phone calls, greeting customers that walk through the doors, directing customers to the correct departments, orders office supplies
- Retrieves, opens and sorts mail
- Balances daily cash till and makes deposits to the bank
- Builds and maintains customer relationships
- Enters customer payments and fulfills request for copies of invoices, sales purchase orders, etc.
- Process stored credit cards
- Request and assist customers with sales tax exemption forms
- Assist the Support Center with customer past dues and provide additional information as requested.
- Works with personnel to gather information for Accounts Payable invoices and directs the information to the correct departments
- Assists the Support Center with annual vehicle renewals and periodic registrations
- Assists with locational customer and employee appreciation events
- Protects company’s value by keeping information confidential