General

Job Listing

Number of Positions: 1
Job Listing
Job ID: 13982996
 
Job Location:
 

 
How to Apply:
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Job Title:Service Advisor
Work Type:Work Days: Work Vary: Yes , Shift: Other, Hours Per Week: 40, Work Type: Regular
 
Salary Offered:Unspecified
Benefits:Unspecified.
 
Physical Required:Unspecified
Drug Testing Required:Unspecified
Education Required:High School Diploma/GED
Experience Required:Unspecified
 
Required Skills:
Please see the job description for information about required job skills.
Preferred Skills:
 
Job Description:
Interstate Companies, Inc. is a dynamic organization that provides rewarding careers for more than 1,500 employees in its corporate office and five operating units - Interstate Assembly Systems, Interstate Bearing Systems, Interstate Energy Systems, Interstate Power Systems, and I-State Truck Center.
We are currently seeking an experienced Parts to Service Counterperson to join our team Here inFarmington, MN working day shift, M-F
This will be a hybrid role responsible for supplying parts to the technicians in the repair shop as well as spending time at the front Parts Counter answering phones and fulfilling orders. If you have experience on the Parts or Service Side of Heavy-Duty trucks, then apply here!
Job Duties:
Greet the customer and start the process of helping the customer through the repair
Help identify a mechanical problem by questioning the customer or visual inspection
Positive interface with technicians, foreman, parts department and customers
Advise customers about necessary services needed for repair of vehicle
Write and present accurate estimates of repair
Explain the work and charges to the customer when the job is complete
Accurately process customer and warranty repair orders
Organize and prioritize workflow of shop and field technicians
Communicate with shift advisers as to work progress and priority
Responsible for securing facility at close of shift
Assist parts department with purchasing, work orders, etc.
Administrative duties as related to role
Requirements for Service Advisor:
High School Graduate Required
3 Years of Truck or Automotive Service Writing Experience Required
Ideal Candidate will possess the following qualities:
Positive attitude
Solid written and verbal communication skills including excellent customer service and phone skills
Organized and able to manage time wisely
The desire to succeed in a day to day challenging position
Mechanical Experience
Computer Skills (Excel, Word, Excede Operating System)
Benefits:
Hourly Salary
Broad range of health (medical, dental and vision) insurance options
Flexible paid time off and paid holidays
401(K) with company match
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Interstate Companies is an Equal Opportunity Employer and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration.
#ZRAPPLY

Equal Opportunity Employer – minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.

Refer to ID 74189539_3 when applying