POSITION DUTIES:

* Provide technical support for customers

* Conduct various technical presentations

* Support retread level escalation with customers

* Investigate tire failures and customer concerns

* Collect operation/ field conditions and tire performance data

* Perform statistical analysis on field and production data

* Analyze rejection rates to identify shifts in product quality and changes in market conditions

* Analyze operation and field condition data to anticipate and understand quality concerns

* Determine key variables affecting tire performance

* Monitor competitors through various media

* Coordinate and follow in-service evaluations

POSITION REQUIREMENTS:

• B.S. in Engineering; or two to four years related experience and/or training; or equivalent combination of education and experience.
• Ability to comprehend and apply statistical methods
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
• Ability to effectively manage projects.
• Proficient in Microsoft Office
• Excellent Communication Skills
• Must be willing to travel up to 50% of the time

FAA Airframe & Powerplant License may be considered in lieu of an Engineering Degree

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the teammate is frequently required to sit
• Reach with hands and arms; climb stairs as needed;
• Talk, hear and communicate effectively
• The teammate must occasionally lift and/or move up to 25 pounds
• The noise level in the work environment is usually moderate; at times the teammate may be required to be in the manufacturing or warehouse environments that are usually not moderate; appropriate

PPE will be required at that time

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the teammate for this job. Duties, responsibilities and activities may change at any time with or without notice.