Responsibilities

• Interact with clients and staff members in a manner that is respectful and empowering
• Consistent and dependable attendance
• Attend all mandatory staff meetings, program meetings, and trainings
• Present a professional demeanor to the community through appearance, communication, and presentation

• Engage in and role model direct conflict resolution and mediation

• Maintain Confidentiality in accordance with Alaska Statute 18.66.200
• Maintain a working knowledge of Federal and State laws that affect victims of domestic violence and sexual assault
• Implement policies, protocols and services designed to provide advocacy and support to victims who are or have experienced domestic violence and/or sexual assault or individuals who are impacted by domestic violence and/or sexual assault
• Provide support services to victims and other individuals impacted by domestic violence, and sexual assault who are residing in emergency shelter, calling on the phone, a non-residential walk in, or a partner or prior victim of a man in batterer’s intervention  Support services include active listening, safety planning, case planning, information and referrals, and advocating with other community agencies
• Provide advocacy to victims of sexual assault and domestic violence at the hospital as requested through law enforcement and forensic nursing
• Provide case management to long-term residents and participants in transitional housing
• Participate in SART on-call schedule
• Facilitate or co-facilitate groups as needed
• Provide back-up as necessary for court advocacy when legal advocate is unable to attend
• Be a referral source to the ANDVSA Legal Advocacy Project, ALSC, and IAC’s legal program
• Maintain accurate client records including statistical records, file management, and summary of contacts according to IAC confidentiality policies and program procedures

• Implement procedures to ensure the safety of the building
• Communicate Maintenance Requests to the appropriate individual(s)
• Address housing issues that require de-escalation and/or mediation
• Coordinate house meeting; ensuring all safety and security procedures are discussed
• Perform room checks
• Cleaning of direct work space and shelter space as needed
• Other Duties as assigned by the Direct Services Manager

• Associates degree in Human Services or closely related field; sufficient job, school, or life experience may be used in lieu of the Associates degree
• Excellent interpersonal, group, and written communication skills
• Proficient with computers and ability to do data entry
• Ability to handle sensitive issues in a mature, confidential manner with integrity and compassion
• Ability to work with people of diverse backgrounds, cultures, and lifestyles
• Commitment to agency mission and goals
• Ability to pass background check

• Bachelor’s Degree in Human Services, Psychology, Social Work or a related field
• Knowledge of Alaskan Cultures, Fairbanks community, and other social service agencies
• Work or life experience in the field of domestic violence or sexual assault, including trainings and/or certificates in these fields