Job Description

Our office located in Raynham, MA is seeking a Customer Service Representative in Total Loss Claims. This position is responsible for assisting customers with our claims process related to total losses. Work from home may be available up to two days a week once trained to work independently.
Responsibilities:
Provide exceptional customer service
Assist customers with new and existing claims via telephone
Process letters to those involved in the claims process
Issue payments to insureds, claimants and vendors
Adjust losses for a variety of claims with the exception of bodily injury
Requirements;
High school diploma or equivalent education required
Previous insurance experience preferred
Previous customer service experience strongly preferred
Excellent interpersonal and communication skills
After hire, employees will be required to obtain a state insurance license and meet continuing education requirements to maintain their license (comprehensive training will be provided)
Perks and Benefits
Paid vacation, holidays and sick day
Competitive salaries and exceptional benefits
Generous leave programs, including paid parental bonding leave
Medical, dental, vision coverage, short- and long-term disability, and life insurance
Student Loan Repayment and Tuition Reimbursement programs
Fitness and wellness reimbursement
Generous retirement benefits
Employee community involvement
Strong relationships, lifelong friendships
Opportunities for advancement in a successful and growing company
Must have great customer service skills.