Assistant Director for Enrollment & Operational Services
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Position Details
Position Information
About Fordham | Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom. The University offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program (EAP); tuition remission; and generous time off. Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education. |
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Title of Position | Assistant Director for Enrollment & Operational Services |
Position Number | A10275 |
FLSA | Exempt |
Scheduled Hours Per Week | 35 |
Department | Enrollment Services - Services Center |
Campus | Rose Hill, Lincoln Center, Westchester |
Work Arrangement | Hybrid |
Hybrid Policy: | Please review the Hybrid Policy here. |
Position Summary | Reporting to the Director of Enrollment, the Assistant Director of Enrollment & Operational Services supports enrollment customer service initiatives, including the management of the Enrollment Group Call Center. The position is responsible for developing operational procedures; monitoring the interaction of staff with constituents to ensure excellent customer service; generating, distributing, and analyzing customer service-related analytics; and managing FERPA compliance. This position requires travel to both campuses and requires occasional evening and weekend hours. |
Essential Functions |
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Essential Functions Note | This list is not intended to be an exhaustive list. The University may assign additional related duties as necessary. |
Management Responsibilities | Supervises the work of other Fordham employees who are individual contributors. Responsible for hiring, training and developing, managing performance and administering corrective action. Has significant input in compensation decisions. |
Additional Functions |
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Required Qualifications: Education and Experience |
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Required Qualifications: Knowledge and Skills |
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Preferred Qualifications |
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Minimum Starting Salary | $62,400 |
Maximum Starting Salary | $64,000 |
Note | Salary is commensurate with qualifications, experience, and skills. |
Is this a Union position? | No |
Posting Detail Information
Posting Number | A603P |
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Number of Vacancies | 1 |
Start Date | 5/1/2024 |
Posting Date | 03/20/2024 |
Special Instructions | |
EEO Statement | Fordham University is committed to excellence through diversity and welcomes candidates of all backgrounds. Fordham University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. |
Physical Activity and Work Environment
Physical Activity
Sitting | Nearly Continuously |
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Repetitive Hand Motion (such as typing) | Nearly Continuously |
Hearing, Listening, Talking | Nearly Continuously |
Standing | Seldom |
Walking | Seldom |
Bending, Stooping, Kneeling, squatting, Crouching, Crawling | Seldom |
Climbing stairs | Seldom |
Climbing ladders | Seldom |
Reaching overhead | Seldom |
Pulling, pushing | Seldom |
Shoveling | Seldom |
Lifting – up to 20 pounds | Seldom |
Lifting – up to 50 pounds | Seldom |
Lifting – over 50 pounds | Seldom |
Work Environment
Work Environment | Office Environment: Employees are protected from weather conditions or contaminants, but not necessarily occasional temperature changes. |
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Documents Needed to Apply
Required Documents
- Resume
- Cover Letter
Supplemental questions you will be required to answer on the application (No action is needed on this page)
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