Job Listing
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| Job ID: 14047318 |
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| Job Location: |
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| How to Apply: | To see employer contact information, log in or register. |
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| Job Title: | Operations Coordinator, EXCEL Program - Twin Cities Orthopedics |
| Work Type: | Work Days: Work Vary: Yes , Shift: Other, Hours Per Week: 40, Work Type: Regular |
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| Salary Offered: | Unspecified |
| Benefits: | Unspecified. |
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| Physical Required: | Unspecified |
| Drug Testing Required: | Unspecified |
| Education Required: | High School Diploma/GED |
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| Experience Required: | Unspecified |
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| Required Skills: | Please see the job description for information about required job skills. |
| Preferred Skills: |
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| Job Description: |
Description
The Operations Coordinator will manage Care Suites in the day-to-day operations Excel. The Operations Coordinator will work collaboratively with the EXCEL nurses, therapists, surgeon care teams, and with health care providers in coordination and facilitation of services within the episode of care.
Part-time role, M-TH, 0800-1500, occasional Friday mornings at our Eagan EXCEL Care Suites.
Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare. We have a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts and more.
Essential Functions:
Coordinate patient suites in conjunction with nursing staff
Coordinate patient admission and discharge times and communicate with staff
Collaborates with other disciplines to maximize patient outcomes and ensure a smooth flow of the Excel experience
Answers phones, greets patients and providers, and provides administrative support for physicians and nurses
Process patients' admissions/discharges
Update patient satisfaction and outcomes score to patient files
Maintains flow of the care suites
Responds effectively to unpredictable situations
Able to multitask effectively in a high stress and fast paced environment , both autonomously and a team
Assist with preparing charts for upcoming patients
Data entry in the EXCEL Case Management System as applicable
Orders and maintains department supplies and equipment
Coordinates with medical professionals regarding patient follow-up care
Maintain cleanliness, organization, and supply inventory in patient room
Coordinates location transfers of patients
Collaborates with ASC discharge team for patient hand-off
Collaborates with/informs Leadership of changes in staffing requirements
Turnover rooms to support patient discharges and admissions
Any and all other duties as assigned
Education and Experience Requirements:
High School diploma GED or equivalent
Past work experience in a healthcare environment required
Basic knowledge of medical terminology required
Customer Service experience required
Essential Requirements:
Ability to:
Comply with company policies, procedures, practices and business ethics guidelines.
Complete job required training.
Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
Demonstrate prompt and reliable attendance
Work in the clinic, office or surgery center during business hours
Travel independently throughout the clinic, office or surgery center (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
Communicate and interact in a respectful and professional manner
Prioritize workload while being flexible to meet the expectations of the daily operations
Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
Understand and execute a variety of instructions
Effectively operate equipment and communicate on and operate the phone system
Work independently with minimal supervision
Travel to other work locations, if required
Performance Expectations - i-Health's Core Values:
Integrity - Do the right thing and take responsibility for what you do and say
Service - Consistently contribute to deliver an exceptional experience
Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations
Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness
Teamwork - Be a part of the whole; support each other positively
Environmental Conditions:
Clinic/office/surgery center setting
Notes
Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.
Infinite Health Collaborative (i-Health) is an Equal Employment/Affirmative Action employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
Refer to ID 79179389 when applying |
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