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Account Strategist, Mid Market Sales, Google Customer Solutions

GoogleHong Kong

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 3 years of experience in sales, marketing, or business analytics at an agency, technology, or media company.
  • 1 year of experience in managing enterprise clients, agencies, or customers.
  • Ability to communicate in English and Cantonese fluently to interact in Cantonese with local stakeholders.

Preferred qualifications:

  • Experience directly driving sales and business growth and building relationships with senior/C-level stakeholders.
  • Experience in cross-collaborative stakeholder management, with the ability to work well with a team.
  • Experience in digital marketing or e-commerce.
  • Ability to succeed in an ambiguous environment with excellent problem-solving, creative thinking, and analytical skills.
  • Excellent sales and business acumen.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

The Mid-Market Sales team is a critical growth engine for clients in GCS designed to grow medium- and large-sized fast growing businesses in Hong Kong. Through long-term relationship development, we’re dedicated to understanding client business goals by providing advertising solutions to drive business success.

In this role, you will improve campaign performance, drive thoughtful Google product adoption, and build short- and medium-term strategies to meet business and marketing goals. You will design transformative media strategies for growth based on customer goals, and provide Google-caliber solution selling, partnership management, and analysis to deliver successful business outcomes. You will uncover the business needs of Google's key clients and achieve their goals while driving business through our industry leading advertising solutions.

When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

Responsibilities

  • Develop customer’s business via directly driving scaled product adoption and growth.
  • Work towards strategic goals while prioritizing and delivering outstanding customer experience to Google's agencies and advertisers.
  • Implement creative ways to improve our agency and customer relationships and share performance enhancing suggestions.
  • Carry business growth and productivity targets and drive in quarter growth and product adoptions.
  • Provide strategic advice and help our advertisers get the best ROI on their advertising investment by working closely in a consultative role with Senior Account Strategist.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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