Reference #: 7b7f60fb-b4d9-4bdc-a1f2-aa028bd892ca
Description

Job Summary
The Loan Servicing Coordinator I will oversee daily life of loan servicing for all small business and commercial loans. This position manages time and meets deadlines under pressure.
Essential Functions
Complete new loan set-up and funding
Post loan transactions for all product types
Perform loan maintenance in the core system as needed or directed
Complete work to meet the established service level agreements and benchmarks
Prepare and process payoff quotes and payoff transactions
Respond to customer inquiries with exemplary customer service in the established timeframe
Process loan Line of Credit Renewals
Ensure total document and data integrity attributes to comply with CECL data points
Monitor and reconcile reports as they apply to commercial loans and perform follow up as necessary with internal business partners
Reconcile of General Ledger accounts and daily balancing
Prepare applicable release documents as needed
Establish and maintain loan collateral records in the core system
Process the paid commercial loan report
Responsible for daily balancing
Provide back-up support to Collateral and Origination areas
Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
Work as part of a team
Work with on-site equipment
Complete special projects upon request
Remain current on all pending and proposed regulatory changes affecting compliance and attend webinars/trainings covering regulatory and compliance issues
Experience + Education preferred
High school diploma or equivalent
Associate's degree
Customer service experience
Commercial of Small Business Loan experience

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities