WI3628235

1

Vocational Degree

Associate Degree

Unspecified

40

JOB REQUIREMENTS: Company Generac Power Systems Name HR Shared Services
Coordinator I Req \# 64221 Employment Type Full Time Shift 1st At
Generac, Our People help make the world safer, brighter, and more
productive. United by our Values, people with diverse backgrounds and
points of view work together to ensure our global customers have peace
of mind. We are a team of builders and doers who share a passion for
innovation and a desire to outpace others. As an inclusive workplace, we
empower our employees to embrace diversity in all forms, celebrate our
differences, and treat everyone with equity and respect. At Generac, our
success is powered by Our People. Job Summary: The HR Shared Services
Coordinator I will provide exceptional, high-volume HR customer service
support to our workforce and HR Partners while applying superior
client-focus, communication, and organizational skills. Strong detail
orientation and analytical skills, critical thinking, and the ability to
prioritize in a fast-paced environment will contribute to the success in
this role. Essential Duties and Responsibilities: Delivers positive,
prompt, and effective HR customer service to internal customers as the
first point-of-contact through telephone, email, and tickets regarding
questions related to HR programs, policies, and systems. Assist
employees with navigation through these systems with step-by-step
guidance to complete tasks. Develop and maintain process documentation,
knowledgebase articles, and FAQs for all areas of accountability.
Leverage these items daily to provide consistent administration of
processes and responses to our customers. Promptly triage or seek
guidance from escalation groups as needed for complex questions, abiding
by Service Level Agreements (SLAs). Ensure that for each inquiry,
accurate and concise information is captured in the ticketing system to
allow for an audit trail and production of accurate management
information. Provide HR data entry, audit, and transactional support
with high quality and data accuracy. Accurately administer Leave of
Absence (LOA) transactions, including determination, eligibility,
extension, scheduled return to work, short & long-term disability, and
intermittent time off requests. Administer and act as process owner for
a variety of HR programs such as tuition reimbursement, new hire gifts,
and service awards. Monitor and evaluate HR transaction workflow and
volume in order to meet performance goals. Minimum Qualifications:
Associates Degree or equivalent experience 6 months to 1 year of Human
Resources Experience Preferred Qualifications: Associates Degree in
Business or Human Resources 2 years experience administering HR Data in
HRIS 1 year customer-facing experience. Knowledge, Skills, and
Abilities: Working proficiency in Microsoft\... For full info follow
application link. Generac Power Systems Inc. is an equal opportunity
employer/Minorities/Females/Vet/Disability. \*\*\*\*\* APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/C52C5D1367B4407F