Under administrative direction, directs, manages, supervises, and coordinates the activities and operations of the Code Enforcement Division within the Community Development Department; coordinates assigned activities with other divisions, departments, and outside agencies; and provides highly responsible and complex administrative support to the department director.

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

Assume management responsibility for assigned services and activities of the Code Enforcement Division including enforcement of minimum housing standards and applicable zoning, nuisance, building, health and safety codes, ordinances, regulations and requirements.

Manage and participate in the development and implementation of goals, objectives, policies and priorities for assigned programs; recommend and administer policies and procedures.

Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; recommend, within departmental policy, appropriate service and staffing levels.

Plan, direct, coordinate and review the work plan for code enforcement staff; assign work activities, projects and programs; review and evaluate work products, methods and procedures; meet with staff to identify and resolve problems.

Select, train, motivate, and evaluate code enforcement personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.

Oversee and participate in the development and administration of the division's annual budget; participate in the forecast of funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments.

Advise property owners and contractors of code violations and changes needed to conform to standards; conduct follow-up inspections to determine if code deficiencies have been resolved.

Maintain a variety of accurate and detailed logs, records, reports and files regarding inspection activities, code violations and resulting actions; prepare correspondence, routine reports and weekly status reports as required; interview complainants and witnesses; document activities.

Prepare or modify nuisance codes and ordinances for adoption into the Reno Municipal Code.

Conduct research to determine the approved conditional uses of property; research ownership and take action to enforce City codes; prepare staff reports and make presentations to the City Council, Planning Commission and Neighborhood Advisory Boards.

Serve as the liaison for the Code Enforcement Division with other divisions, departments and outside agencies; negotiate and resolve sensitive and controversial issues.

Serve as staff on a variety of boards, commissions, and committees; prepare and present staff reports and other necessary correspondence.

Provide responsible staff assistance to the department director; conduct a variety of organizational studies, investigations, and operational studies; recommend modifications to code enforcement programs, policies, and procedures as appropriate.

Attend and participate in professional group meetings; maintain awareness of new trends and developments in the field of code enforcement; incorporate new developments as appropriate.

Respond to and resolve difficult and sensitive citizen inquiries and complaints.

Perform related duties as required.

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:
Operational characteristics, services, and activities of a code enforcement program.
Organizational and management practices as applied to the analysis and evaluation of programs, policies and operational needs.
Principles and practices of program development and administration.
Principles and practices of municipal budget preparation and administration.
Principles of supervision, training and performance evaluations.
Applications of City municipal codes and regulations.
Methods and techniques of code enforcement.
Methods and techniques of field inspections and investigation.
Principles and procedures of record keeping.
Principles and practices of research and report preparation.
Pertinent federal, state and local laws, codes and regulations.

Ability to:
Oversee and participate in the management of a comprehensive code enforcement program.
Oversee, direct and coordinate the work of lower level staff.
Select, supervise, train and evaluate staff.
Establish goals, objectives and budgets.
Participate in the development and administration of division goals, objectives and procedures.
Prepare and administer program budgets.
Prepare clear and concise administrative and financial reports.
Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
Interpret and apply federal, state and local policies, laws and regulations.
Interpret and explain various codes to the public.
Advise property owners and contractors of code violations and changes needed to conform with standards.
Research, analyze, and evaluate new service delivery methods and techniques.
Respond to requests, inquiries and complaints from the general public.
Maintain accurate and detailed logs and records of work performed.
Prepare clear and concise reports.
Work independently in the absence of supervision.
Understand and follow oral and written instructions.
Work in a team based environment to achieve common goals.
Coordinate multiple projects and complex tasks simultaneously.
Meet the physical requirements to safely and effectively perform the assigned duties.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:
Equivalent to the completion of the twelfth grade supplemented by two years of college level course work in urban planning, public administration, business administration, criminal justice, or a related field. A Bachelor's degree is desirable.

Experience:
Five years of increasingly responsible experience in public sector code enforcement including two years of administrative and supervisory responsibility.

License or Certificate:
Possession of an appropriate, valid driver's license.
Possession of valid certification as a Code Enforcement Officer.
Possession of, or ability to obtain, valid certification as a Code Enforcement Administrator within one year of appointment to position.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Work is performed primarily in a standard office setting with some travel from site to site and exposure to an outdoor field environment and all types of weather and temperature conditions; exposure to potentially hostile individuals and environments, noise, dust, grease, smoke, fumes, and gases; work at heights or in confined spaces; work and/or walk on various types of surfaces including slippery or uneven surfaces and rough terrain.

Physical: Primary functions require sufficient physical ability and mobility to work in an office setting and in a field environment; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; walk on uneven terrain, loose soil, and sloped surfaces; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations; to operate equipment and vehicles; and to verbally communicate to exchange information.

Mid-Mgmt
?B37
Last Update: 3/2019
JD 11/2018