WI3638165

1

Unspecified

20

JOB REQUIREMENTS: We are an Equal Opportunity Employer This is an
entry-level, full position. We are currently seeking a creative,
ambitious candidate to join our team as a Professional Sales
Representative in our Mailbox sales department. What is ICM Corporation
(www.catalog-sales.com)? We are a growing company that specializes in
e-commerce/catalog marketing, distribution, and manufacturing with a
total of eight different divisions (or companies). We have been in
business for over two decades and are working to continually grow that
number! ICM Corp. is based in South Milwaukee and is only a 20-minute
drive from UW-Milwaukee, or, 12 minutes from Miller Park! What can we
offer you? Full Benefits Package with Medical, Dental, Life, STD/LTD &
Vision Insurance (FT) oPaid Vacation Time (FT) Company Sponsored 401(k)
Plan (PT/FT) Flexible Work Hours and Schedule oWe know your education
and family should come first! Company Holiday Parties and frequent
pot-lucks On-Site Coffee Friendly, helpful, and open company culture
oPersonal and Professional Growth Encouraged oManagers have an open-door
policy Cross-Training Medium-Sized Business ran with a Small Business
Mentality Casual Fridays! General Duties: Deal directly with customers
either by telephone or electronically High volume call center
environment Respond promptly to customer inquiries Handle and resolve
customer complaints Obtain and evaluate all relevant information to
handle product and service inquiries Provide pricing and delivery
information Perform customer verifications Set up new customer accounts
Process orders, forms, applications, and requests Organize workflow to
meet customer time frames Direct requests and unresolved issues to the
designated resource Manage customers\' accounts Keep records of customer
interactions and transactions Record details of inquiries, comments, and
complaints Record details of actions taken Prepare and distribute
customer activity reports Maintain customer databases Manage
administration Communicate and coordinate with internal departments
Follow up on customer interactions Provide feedback on the efficiency of
the customer service process Skills & Qualifications: To perform this
job successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are representative
of\... For full info follow application link. Employment policies and
decisions on employment and promotion are based on merit,
qualifications, performance, and business needs. The decisions and
criteria governing the employment relationship with all employees are
made in a nondiscriminatory manner, without regard to race, religion,
color, national origin, sex, age, physical or mental disability, sexual
orientation, gender identity, veteran status, or any other factor
determined to be unlawful by federal, state, or local statutes.
\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/58AC2D5277A44856 Qualified females, minorities, and special
disabled veterans and other veterans are encouraged to apply.