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Come Grow With Us

Director – Strategy and Execution, Wealth and Distribution, DTDS

Springfield, Massachusetts; Boston, Massachusetts

Thank you to our employees for voting us one of the top places to work in Massachusetts for five consecutive years!

Overview

A career with us means you’ll help our customers secure their future and protect the ones they love. It also means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what makes MassMutual a strong, stable, and ethical business.

Our culture embodies the idea that we all are stronger and better through our support for one another. By valuing people for who they are, how they think, and what they bring to the table, we’ve become a better, more innovative company.

We invite you to explore the possibilities.

What our employees say

Roger Crandall
Roger CrandallCEO
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”

Job Description

The Opportunity 

This leadership role drives the delivery of large scale, enterprise-wide initiatives and provides active direction to achieve organizational strategy through a variety of means including, but not limited to advising on strategic opportunities and alignment, strategic planning, and driving cross-functional execution of projects. This leader will work with workstream and initiative leaders across the organization to ensure plans are well thought out and deliver an outstanding set of results and experiences for our clients, business partners, colleagues, and other stakeholders. Working in conjunction with transformation leaders, this role will provide guidance to various teams. On an on-going basis, this leader may also be called upon to identify, diagnose and assess areas across the organization where there is a specific need to define or align strategy, address blockers (process, planning, structure, etc.), and capture unique opportunities.

As part of the Distribution Technology and Data Science leadership team you will partner with your peers to deliver exceptional technology solutions for MassMutual.  This individual will leverage their process-driven, analytical, technical, and financial management skills to define strategy, create and maintain solutions, which include defining, designing, developing, implementing, and maintaining solutions, in a rapid, iterative project delivery environment.  

As the Director, you will have the opportunity to:  

  • Develop a holistic strategy across Wealth and Distribution product areas, building reporting and analytics capability that enables leaders throughout the company to make data-drive decisions regarding the wealth business   
  • Work with new and existing partners to deliver a best-in-class wealth platform  
  • Develop strategy for digital solutions that drive forward our enterprise digital transformation  
  • Foster an inclusive culture that values engineering excellence and innovation  

The Team 

The team consists of business analysts and project managers focused on delivering software solutions through waterfall and agile methodologies.   

Responsibilities

  • Lead strategic alignment across Wealth and Distribution by defining and implementing strategy working closely with business stakeholders  
  • Lead new and existing vendor engagements to build/maintain relationship with vendors and manage the intake process as per organizational policies/procedures 
  • Leads strategy of large scale, cross functional (Wealth and Distribution) initiatives 
  • Drive, direct, monitor and contribute to critical strategic initiatives—enterprise onboarding, servicing through Salesforce, data governance, progressive core modernization, controls and compliance process transformation, among others. 
  • Lead and develop a team of project managers and business analysts to execute projects consistent with the organization’s strategies. Communicate project prioritization to ensure the highest project risks are identified and managed in a timely manner. 
  • Influence key stakeholders as a strategic lead on key areas of focus to align with overall organizational strategy. 

Business & Technology Strategy Alignment  

  • Partner with business stakeholders in the establishment to define strategy in line with programs enabling business growth, cost optimization 
  • Become and remain well versed in wealth and distribution process related challenges across the organization  
  • Participate as member of the Wealth and Distribution management team and help develop strategies for the larger organization  
  • Collaborate with product owners, business leadership, architects, developers and vendors to ensure program strategy and execution align with business needs  

Technical Alignment  

  • Work with the Enterprise Architecture team to ensure appropriate patterns are implemented   
  • Ensure all solutions are secure and aligned to all security and compliance requirements  

People & Program Management  

  • Select, manage, develop, coach, and motivate staff members  
  • Contribute to the development of financial and resource planning needed to achieve department business objectives  
  • Raise risks and issues and serve as primary point of escalation  
  • Remove barriers to enable the team to complete objectives; drive and influence decisions  
  • Effectively collaborate and create alignment across technology and business teams to deliver complex technical solutions.  
  • General Leadership  
  • Operate independently on multiple program tasks of varied complexity  
  • Support and drive change management of existing processes  
  • Stay abreast of emerging trends in technology and the external environment 

Minimum Qualifications

  • Bachelors degree
  • 8+ years of experience managing complex, large scale projects involving cross functional disciplines and/or geographical regions.
  • 8+ years' experience in financial industry
  • 3+ years of experience with business analysis, project management and defining strategy

Preferred Qualifications

  • At least 3 years of Asset or Wealth management experience in a similar role 
  • Track record of delivering functional expertise on transformations at an Enterprise level.
  • High-value personal qualities - critical thinking and problem-solving skills, ability to influence, work in teams, resourceful, responsible, tenacious, independent, self-confident, high-energy, etc.
  • Must be a critical and strategic thinker with seasoned problem-solving, analytical and decision-making skills.

What to Expect as Part of MassMutual and the Team

  • Regular collaboration with business, technology and vendor stakeholders from multiple businesses areas
  • Focused one-on-one time with your manager
  • Access to mentorship opportunities 
  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
  • Access to learning content on Degreed and other informational platforms
  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

Due to the nature of this position, as a part of our background check process, candidates must be able to pass a non-registered fingerprint background check to qualify as a fingerprinted person under FINRA

#LI-SC1

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
EEO Statement(Opens in new window)

MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment.


Salary Range: $131,100.00-$172,000.00

Hiring Process

  • Explore

    To get started, explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network to receive information on jobs that may interest you and stay up-to-date with the latest MassMutual news.

  • Apply

    To apply for a specific position, please click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter which, due to the volume of applications received, may take some time as we carefully consider each application.

  • Screen

    After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.

  • Interview

    If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team. Coordinating calendars for interview schedules can take time, so your patience and flexibility is appreciated.

  • Offer

    If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.

  • Hire

    If you accept the offer, we will be so excited to welcome you to the MassMutual community!

Recruitment Fraud Awareness

Job recruiter fraud is a scam by impostors posing as recruiters or representatives of a company promoting fake job opportunities to job seekers.

MassMutual will never ask job candidates to pay any kind of fee, make cash or check advancements, cash checks or make an investment in any product or service or provide information such as credit card numbers or banking PIN numbers as part of our hiring process.

If you are contacted by anyone asking for information outlined above it is likely fraudulent. If you have any concerns about the veracity of a request, please contact us directly to verify its legitimacy.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

Award-Winning Culture

MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure—it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.

We strive to embrace diversity in every sense, focusing on building a thriving community where everyone is valued, included, and feels that they belong.

At MassMutual, we Live Mutual.

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Benefits for the whole you (and your loved ones)

There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1250 annual wellness wallet, and up to 320 hours of caregiver leave.

Explore some of our offerings below. Full benefits details can be found here

  • In addition to generous vacation time, paid holidays, and flexible holidays, MassMutual offers 'take care' time to take care of yourself or someone you love—whether for physical illness or mental health.
  • Medical and dental insurance
  • Life, disability short-term and long-term insurance
  • Well-being wallet: $1,250 per year for a wide range of qualifying wellness expenses
  • Well-being support: Mindfulness, nutrition, fitness
  • Personalized mental health solutions
  • Adoption and surrogacy reimbursement programs
  • Competitive salary and bonuses
  • 401(k): Up to 10% total benefit, consisting of a 5% company match and a 5% annual contribution
  • Educational assistance program
  • Childcare support
  • Financial counseling
  • Caregiver Leave (up to 320 hours)
  • Maternity Leave (a total of 18 weeks, 10 maternity + 8 parental)
  • Parental Leave (8 weeks for all parents, birth or adoption, continuous or intermittent)
  • Bereavement Leave: Up to 15 days to mourn the loss of a loved one, and you define 'loved one'
  • Matching Gift: 100% match on employees’ charitable contributions to non-profits up to $5,000
  • Volunteering: Three paid days for employees to volunteer with eligible nonprofits of their choice
  • Matching time: MassMutual Foundation awards dollars to organizations for which employees volunteer
  • Qualified Commuter Program through which eligible employees can pay qualified workplace commuting expenses with before-tax dollars
  • Commuter wallet option for employees based at Boston and NYC campuses

Why MassMutual?

Kevin
Compliance Consultant
Seth
Service Management Consultant
Kymberly
Head of Experience Journey Mapping

How we work

MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.

   

  

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Where we work

Springfield Office

1295 State Street,
Springfield, MA

Boston Office

10 Fan Pier Blvd,
Boston, MA

New York Office

2 Park Ave,
New York, NY

Virtual

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