WI3656411

1

High School Diploma/GED

High School Diploma/GED Equivalent

$15 + hourly

Unspecified

20

JOB REQUIREMENTS: Auto req ID:23326 Title:Part-time, Seasonal Visitor
Experience Assoc/Tour Guide Job Function:Customer Service
Location:MUSEUM Company:Harley-Davidson Motor Company Full or
Part-Time:Part Time Shift:SHIFT1 A walk through the Harley-Davidson
Museum is a walk through the history of America. With an unrivaled
collection of Harley-Davidson motorcycles and memorabilia, a 20-acre,
park-like campus, and a calendar full of activities, the H-D Museum is
one of Milwaukee, WI\'s top tourist destinations for visitors from
around the globe. Join the H-D Museum as a Part-time, Seasonal Visitor
Experience Assoc/Tour Guide and help create an experience that will stay
with visitors for a lifetime. Job Summary: The Visitor Experience
Associate (VEA) is the first point of contact for Museum guests and will
be responsible for providing world-class hospitality and a positive,
enjoyable learning experience for all guests. The VEA role is an
integral part of our Museum team, responsible for day-to-day ticketing
and tour operations. VEAs are responsible for welcoming all Museum
guests, processing sales of tickets and enhancements and providing
guests with information to enjoy their on-campus experience. Tour Guides
will perform in the VEA capacity as well as become fully trained in
multiple tour scripts to conduct a variety of guided experiences for
guests based on the tour schedule and bookings of private tours. Job
Responsibilities: \* Requires outstanding hospitality skills with the
ability to understand and resolve guest questions or issues \* Process
sales of tickets, tours and annual passes using a point-of-sale system
\* Possess sales skills that will contribute to achieving sales goals \*
Perform in several operational posts \* Must be able to learn multiple
tour scripts through a structured Tour Guide Training Program and
conduct tours for Museum guests \* Demonstrated ability to work in a
team environment while being fair, honest, positive, and creative \*
Schedule flexibility: a minimum of 24 hours per week (three shifts) is
required, including weekends and holidays. The Museum is open
7-days/week, excluding Thanksgiving Day and Christmas Day. Education
Specifications:High school diploma or GED/HSED is required. Must be 18
years or older. Experience Requirements: \* Two years of previous
experience in a guest service or hospitality capacity \* Ability to
understand and resolve guest questions or issues while keeping the
organization\'s goals in mind Harley-Davidson is an equal opportunity
employer that continues to build a culture of inclusion, belonging and
equity through\... For full info follow application link.
Harley-Davidson is committed to recruiting and hiring qualified
individuals in all job titles without regard to race, color, sex, age,
national origin, religion, disability, genetic information, sexual
orientation, gender identity, veteran status, or other classes protected
by applicable law. Equal Opportunity Employer. \*\*\*\*\* APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/8A55F79CD43E4821