Product Solutions Engineer, Payments Partner Engineering
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Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.
Minimum qualifications:
- Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
- 3 years of experience working with web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
- 3 years of experience coding with a general purpose programming language (i.e., Java, C/C++, Python).
- Experience with data analysis using SQL/MySQL, troubleshooting, working with and managing external partners or customers.
Preferred qualifications:
- Master’s degree in Engineering, Computer Science, Business, or a related field.
- 5 years of experience in an analytical role such as business intelligence, data analytics, or statistics.
- Experience with the Payments domain.
About the job
At gTech’s Users and Products team (gUP), our mission is to help users get the most out of Google. We represent Google's users and many of our partners globally, sharing insights with the larger Google organization to enable exceptional customer and product experiences.
gUP builds innovative solutions that take user experience and engagement with Google to the next level, supporting users across products, countries, cultures, incomes, and identities. We advocate for users through partnerships with product areas at Google (and some Alphabet businesses), supporting Google’s consumer products ecosystem and enabling numerous launches for Google’s consumer products each year.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video.
Responsibilities
- Analyze and resolve complex technical problems and roadblocks around data and tools access. Understand operational workflows, identify and define tool needs to enable operational scaling, and drive the development and deployment of these tools with Engineering.
- Work closely with Product Managers and Software Engineers to improve or develop new Google tools and products. Collaborate with Consumer and Engineering teams to write complex code, and implement tools to improve troubleshooting efficiency and the end user experience.
- Perform implementation reviews, advocate for new product features, and ensure the prompt and proper resolution of technical challenges.
- Guarantee the technical aspects of a partner’s integration by providing the necessary documentation and technical guidance.
- Manage stakeholder expectations and communicate with internal teams and external partners to provide technical and business feedback as well as deliver technical solutions.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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