Service Advisor

Job Type: Full-time

About Us: Pinehurst Toyota/Hyundai is a well-established automotive service department committed to providing top-notch maintenance and repair services. With a dedicated team of skilled professionals, we take pride in delivering exceptional customer service and ensuring the satisfaction of every client.

Job Description: We are currently seeking a motivated and customer-oriented individual to join our team as an Automotive Service Advisor. The ideal candidate will play a crucial role in assisting customers with their vehicle service needs, providing recommendations, and ensuring a seamless service experience.

Responsibilities:

• Greet and assist customers in a friendly and professional manner
• Conduct thorough vehicle inspections and listen to customer concerns
• Provide accurate estimates for repairs and maintenance services
• Coordinate with technicians to ensure timely completion of work
• Communicate with customers regarding service updates and recommendations
• Maintain detailed records of customer interactions and service history

Requirements:

• Proven experience as an Automotive Service Advisor is preferred
• Strong communication and interpersonal skills
• Knowledge of automotive systems and repairs
• Ability to multitask and prioritize in a fast-paced environment
• Excellent customer service and problem-solving abilities
• Proficient computer skills and familiarity with service management software

Benefits:

• Competitive salary
• Health insurance options
• Retirement savings plan
• Employee discounts on services
• Ongoing training and development opportunities

How to Apply: Interested candidates should submit their resume and a cover letter detailing their relevant experience. 

Pinehurst Toyota/Hyundai is an equal opportunity employer. We encourage candidates of all backgrounds to apply.