WI3669461

1

High School Diploma/GED

High School Diploma/GED Equivalent

Unspecified

40

JOB REQUIREMENTS: R10042328 Customer Service Representative (Open)
Location:Germantown, WI (LLC Support) - Management How will you
CONTRIBUTE and GROW? Job Summary The Associate must possess excellent
customer service skills and accurate product knowledge by performing the
following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES: include the
following. Other duties may be assigned. Accept inbound calls and
provide courteous assistance to the customers\' needs regardless of
account assignment. Handle any open territories assigned in a proactive
manner. This includes proper follow up. Provide assistance to sales
people who are out of the office either on scheduled or unscheduled time
off. Handle all customer requests and keep the respective Sales Managers
informed of customer matters that need further attention. Assist in the
preparation of quotes, faxes, etc. as assigned by management. Ensure all
orders are entered by the end of each day. Run various reports for sales
and sales management as requested. Have a good understanding of SAP. Sit
with each account manager and train on their top tier base and any
special needs for all customers. Maintain a territory binder with notes,
etc. and update on a regular basis. Training - Maintain product
knowledge, sales skills and procedure training by attending all training
that pertains to position assigned by management. This includes all
vendor training. Provide back up assistance to the front desk for
answering phones and greeting visitors. Special projects - as assigned
by management.\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_Are you a
MATCH? EDUCATION AND EXPERIENCE High School Diploma or GED equivalent
required Working experience with direct customer contact / customer
service preferred Any combination of experience, education, or training
that would provide the level of knowledge, skill and ability required
Ability to display competence in Microsoft Word, Excel & Outlook
Knowledge of SAP environment. Show high competency of communication and
organizational skills PHYSICAL DEMANDS Continuous sitting while using
the computer terminal and/or telephone; constant use of sight while
reviewing documents; constant use of speech/hearing abilities for
communication. Ability to occasionally lift up to 20 pounds. Reasonable
accommodations may be made to enable individuals with disabilities to
perform the essential functions. WORK ENVIRONMENT Work is conducted in
office environment with no unusual hazards. Reasonable accommodations
may be made to enable individuals with disabilities to perform the
essential functions. I understand that I am expected to perform the
duties in this job description fully. Furthermore, I understand this
company randomly monitors telephone\... For full info follow application
link. EOE AA M/F/Vet/Disability.Qualified applicants will receive
consideration for employment without regard to their race, color,
religion, national origin, sex, protected veteran status or disability
\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/437D91642E1D40A5