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43 results for Help Desk Analyst I in New York, NY

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We are offering a permanent employment opportunity for a Help Desk Analyst I in Woodbridge, New Jersey. In the IT industry, you will provide critical technical assistance, including support for logins, passwords, and general Windows issues.

Key responsibilities:
• Provide primary support for IT-related user and system issues, including phone support and technical installations.
• Handle tasks related to distributed computer services.
• Utilize your knowledge of Active Directory and Windows to troubleshoot and resolve issues.
• Maintain a customer service mindset and helpful personality throughout all interactions.
• Manage service desk tickets efficiently and effectively.
• Ensure the smooth operation of Windows 10 and promptly address any problems.
• Utilize Active Directory, DNS, WINS, and DHCP to support computer operations and networks.
• Perform break-fix tasks as necessary to keep systems running smoothly.
• Apply your technical aptitude and initiative to continually improve our IT support services.

• Minimum of 2 years of experience in a Help Desk Analyst role or similar IT support role required
• Demonstrated proficiency in Microsoft Windows 10
• Solid understanding and experience with Active Directory
• Proven ability to manage Service Desk Tickets effectively
• Knowledge of DHCP - DNS, and DNS systems
• Experience in Break Fix methodology
• Excellent problem-solving skills and the ability to prioritize tasks
• Strong communication skills, both written and verbal
• Ability to work in a team and independently as needed
• Preferred, but not required, a bachelor's degree in Computer Science or related field.

Technology Doesn't Change the World, People Do.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

42 results for Help Desk Analyst I in New York, NY

Help Desk Analyst I We are offering a permanent employment opportunity for a Help Desk Analyst I in Woodbridge, New Jersey. In the IT industry, you will provide critical technical assistance, including support for logins, passwords, and general Windows issues. Key responsibilities: • Provide primary support for IT-related user and system issues, including phone support and technical installations. • Handle tasks related to distributed computer services. • Utilize your knowledge of Active Directory and Windows to troubleshoot and resolve issues. • Maintain a customer service mindset and helpful personality throughout all interactions. • Manage service desk tickets efficiently and effectively. • Ensure the smooth operation of Windows 10 and promptly address any problems. • Utilize Active Directory, DNS, WINS, and DHCP to support computer operations and networks. • Perform break-fix tasks as necessary to keep systems running smoothly. • Apply your technical aptitude and initiative to continually improve our IT support services.

Help Desk Analyst We are seeking a proficient Help Desk Analyst to join our team. The chosen candidate will play a crucial role in the Information Technology sector. In this position, you will be responsible for handling client requests, managing accounts, and resolving issues. This role offers a long-term contract employment opportunity. Responsibilities: • Process customer requests efficiently and accurately, including password resets, account maintenance, and software installations. • Handle additions, moves, and changes for new employees and terminations. • Install printers and software, ensuring optimal functionality. • Grant access rights to shared folders and domain groups as needed. • Troubleshoot a variety of software issues including operating system, SAP, Microsoft Office, Citrix, and browsers. • Provide remote support using tools such as LANDesk, Zoom, and Remote Desktop. • Resolve issues related to Google email and Cisco VPN Client/Secure Auth OTP. • Maintain knowledge of M365 Environment including Email, Teams, SharePoint, and One Drive. • Keep accurate records of customer interactions and issues resolved.

Help Desk Analyst III We are offering a short term contract employment opportunity for a Help Desk Analyst III in New York. This role is vital to our team, as it involves providing comprehensive technical support to our staff, ensuring all IT systems are operating smoothly, and resolving a myriad of problems. As the main point of contact for IT-related concerns, you will be delivering personalized assistance, troubleshooting, and technical solutions. Responsibilities: • Address urgent IT issues by providing on-site, concierge-style support. • Deliver personalized technical assistance to staff, troubleshooting problems related to devices, software, and networks. • Coordinate with external IT consultants for extra tech support, including firewall management and system file maintenance. • Handle daily tech problems, including solving device malfunctions, setting up databases, and rectifying system discrepancies. • Act as an intermediary between staff and the IT consultant to prioritize crucial tech needs. • Assist with the equipment setup for new team members, ensuring smooth onboarding and correct tech configurations. • Contribute to the maintenance and enhancement of the overall IT environment for all staff members, ensuring an efficient work setting. • Provide technical support to staff, addressing issues related to Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, Microsoft, Active Directory, Apple Devices, Computer Hardware, Configuration Management, and Deployments.

Help Desk Analyst We are offering an exciting opportunity for a Help Desk Analyst in Hamilton Township, New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently. Responsibilities: • Diagnosing and resolving hardware, software, and network issues to provide break/fix support • Performing basic Active Directory tasks including password resets and permission updates • Assisting with basic VM troubleshooting and resetting virtual machines • Providing hands-on support to resolve technical problems efficiently • Supporting and training users on IT-related issues and best practices • Maintaining records of system configurations, troubleshooting steps, and IT procedures • Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support • Managing computer hardware and configuration management • Deploying and maintaining Mac Computers and other devices.

Sr Service Desk Technician Our client is seeking a Senior Service Desk Technician to provide advanced technical support, mentor junior analysts, and ensure efficient incident management. This role focuses on customer service excellence, problem resolution, and continuous improvement within the IT environment. Key Responsibilities: Advanced Support – Troubleshoot complex IT issues related to hardware, software, and networks, serving as an escalation point. Maintain and improve documentation for support processes.Customer Service – Engage professionally with end users, ensuring clear and timely communication on issue resolutions. Share best practices for handling complex cases.Reporting & Documentation – Track service desk metrics, generate performance reports, and document resolutions for knowledge transfer and process optimization.Continuous Learning – Stay updated on emerging technologies and share insights with the team to drive innovation and efficiency.

IT Helpdesk We are in the search for a detail oriented IT Helpdesk individual to join our team based in New Hyde Park, New York. The role primarily involves providing efficient and effective assistance with information technology systems, both remotely and in person, and ensuring customer satisfaction through superior service. Responsibilities: • Provide technical assistance to users regarding hardware, software, network connectivity, and application issues via phone, email, live chat, or in person. • Diagnose and resolve basic technical problems with computers, peripherals, applications, and network access. • Document user issues in a ticketing system, tracking progress, and updating status. • Manage user accounts, including password resets and access permissions. • Install and update software applications on user workstations. • Utilize remote desktop tools to access user systems and provide technical assistance. • Communicate tech inquiries via email, through online chats, over the phone, or in person. • Inform customers about IT products and services. • Guide customers step-by-step through the problem-solving process. • Assist with troubleshooting hardware and software. • Follow up with customers to ensure satisfactory service. • Relay customer feedback to the appropriate internal team members.

Desktop Support Analyst Required Skills and Experience • Minimum of 3 years of experience in a help desk or technical support role. • Strong leadership skills and the ability to work independently. • Proficiency with MSP tools and platforms. • Solid experience with Microsoft Windows, Active Directory, and Office 365. • Solid experience scripting with PowerShell • Strong understanding of networking concepts and troubleshooting. • Excellent written and verbal communication skills. Preferred Skills • Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator Associate. • Prior experience in a Managed Service Provider (MSP) environment.

Security Operations Center (SOC) Analyst We are seeking a SOC Analyst to strengthen its cybersecurity operations. This role is responsible for monitoring, analyzing, and responding to security incidents across networks, cloud environments, applications, DevSecOps, IAM, endpoints, IoT, and data security. The ideal candidate is technically proficient, proactive, and adaptable to evolving cyber threats. Key Responsibilities: <ul><li>Monitoring & Incident Response – Analyze security logs, investigate alerts, contain threats, and collaborate with MTDR vendors on SIEM configuration.</li><li>Threat Intelligence & Hunting – Leverage threat intelligence feeds, proactively hunt for security risks, and apply MITRE ATT& CK methodologies.</li><li>Network & Endpoint Security – Secure firewalls, IDS/IPS, VPNs, and manage EDR solutions to protect enterprise assets.</li><li>Cloud & Application Security – Conduct security assessments, enforce best practices in AWS, Azure, and Google Cloud, and automate security measures within CI/CD pipelines.</li><li>IAM & Data Security – Monitor identity and access management (IAM) systems, detect unauthorized access, and implement encryption and DLP policies.</li><li>Compliance & Risk Management – Support audits for GDPR, HIPAA, and NIST compliance while performing internal security checks.</li><li>Reporting & Communication – Generate detailed reports, collaborate with IT, development, and management teams, and contribute to security awareness initiatives.</li></ul>

Desktop Support Analyst We are offering an exciting opportunity for a Desktop Support Analyst in New York, New York. The role is crucial to the smooth operation of our IT environment and involves a variety of responsibilities, from maintaining the end-user IT environment to providing support to colleagues and participating in IT projects. Responsibilities: • Overseeing the daily IT management and maintenance tasks to ensure a risk-free environment • Assisting users in resolving IT-related issues to facilitate smooth operations • Maintaining an updated IT company asset inventory for accurate records • Processing customer credit applications accurately and efficiently for seamless transactions • Providing adequate and timely communication and support to colleagues for efficient collaboration • Participating in IT projects to stay aligned with the company's strategic goals • Ensuring a smooth IT environment in support of staff, clients, and the business as a whole • Monitoring customer accounts and taking appropriate action to maintain customer satisfaction • Maintaining accurate customer credit records for future reference and analysis.

Desktop Support Analyst We are offering a long term contract employment opportunity for a Desktop Support Analyst in Bridewater, NJ. This role is within the IT industry and primarily focuses on providing technical assistance and support related to computer systems, hardware, and software. The individual will be tasked with diagnosing and resolving technical issues, maintaining equipment, and ensuring optimal performance for end-users within the organization. Responsibilities:• Respond to user-reported issues via phone, email, or ticketing system, providing timely and efficient resolution.• Install, set up, and configure desktops, laptops, printers, and other peripheral devices.• Monitor system performance, troubleshoot slowdowns or outages, and ensure optimal performance.• Perform routine maintenance and upgrades on computer systems and equipment.• Document incidents, problems, and resolutions for future reference and continuous improvement.• Collaborate with IT teams to resolve complex issues, ensuring a unified approach to problem-solving.• Educate users on basic troubleshooting and system use, providing guidance on best practices for maintaining system security.• Manage inventory of hardware and software assets, ensuring adequate resources for organization's needs.• Escalate unresolved problems to higher-level support or vendors as necessary.• Ensure proper functioning of security tools such as antivirus software.

Desktop Support Analyst We are in search of a Desktop Support Analyst to join our team in the telecom services industry, located in North, New Jersey. As a Desktop Support Analyst, you'll be the primary IT contact for our North, NJ office, providing support to office and field staff and assisting the IT team in user and infrastructure support. Responsibilities• Provide comprehensive Level 1 and 2 desktop and software support to staff• Manage user and asset tasks effectively• Monitor work emails even after office hours to respond to any emergencies promptly• Participate actively in global IT projects to ensure seamless execution• Track escalated problems to 3rd party vendors, team leaders, or managers until resolution• Maintain detailed documentation of all procedures and infrastructure• Utilize skills in Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management effectively to perform daily tasks• Provide support via e-mail, phone, and in-person, escalating issues when necessary.

Desktop Support Analyst We are in need of a Desktop Support Analyst to join our team in the healthcare sector, located in Princeton, New Jersey. The role involves providing crucial technical support to our team, ensuring the smooth operation of our systems. This entails troubleshooting hardware, software, and network issues, as well as managing user accounts and access controls. Responsibilities: • Deliver both remote and deskside support to staff, addressing software, hardware, and network problems. • Ensure the successful installation, configuration, and maintenance of Windows and macOS operating systems, along with printers and other peripherals. • Take charge of managing user accounts and controlling access in Active Directory and O365. • Support both cloud-based and on-premise IT environments, including the use of VPNs and remote desktop tools. • Document all troubleshooting steps and IT procedures for future reference within the team. • Collaborate effectively with other members of the IT team to escalate and resolve complex issues. • Use your knowledge of Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management to effectively perform your role.

Desktop Analyst II Responsibilities: • Provide IT support through various channels such as phone, email, and in-person requests• Troubleshoot and resolve hardware and software issues in a timely and courteous manner• Manage and track all problem and resolution activity within the tracking system• Install and configure basic PC software applications like Microsoft Office, Citrix, etc.• Stage and configure new and existing desktops, laptops, and peripheral equipment• Act as primary and secondary support for computer upgrades and installations• Assist in managing hardware and software assets• Participate in the hardware warranty repair process• Contribute to the continuous development of problem-solving techniques and more efficient support methods• Display proficiency in both PC and MAC systems• Support meetings as required• Perform other related tasks as assigned.

Sr. Financial Analyst The Senior Analyst – Corporate Finance will be at the center of our financial planning and analysis efforts, providing strategic insights across multiple business functions including HR, Sales, Marketing, and Supply Chain. This is a true generalist role where you’ll be challenged and rewarded as you strengthen your expertise across the business. In this high-impact role, you’ll lead and execute financial analysis to support key business decisions. Your responsibilities will include:· Support management of financial planning, results reporting and decision support activities together with the implementation of systems, tools, controls and processes required to effectively govern budgets with an emphasis on marketing and SG& A.· Partner functionally to 1) facilitate clear understanding of P& L drivers for actual results and forecasted expectations, 2) identify risks and opportunities, 3) demonstrate active participation and 4) provide timely and accurate evaluation of business proposals.· Support the coordination and data population of budget and forecast submissions into Oracle EPM system.· Provide financial support including, but not limited to; variance and scenario analysis, model proforma P& Ls/ROI/ROAS in support of new product evaluation, pricing analysis, and other strategic/tactical initiatives.· Establish working knowledge of competitive and market factors that influence the companies brands and related segments, including category trends, key competitors, market shares, economic and retail dynamics. We’re seeking a motivated professional who thrives in a lean, fast-paced environment and takes a proactive, hands-on approach to problem-solving. If any of the following describes you, we’d love to hear from you:· You’re a self-starter who can roll up your sleeves and take ownership of tasks.· You thrive in a collaborative but agile setting where multi-tasking and adaptability are key.· You enjoy breaking down complex problems into actionable solutions while contributing to diverse business functions.

Data Reporting Analyst Responsibilities:• Analyze complex data sets to identify trends and inefficiencies, recommending strategies to streamline operations.• Develop and present regular reports, dashboards, and analysis to both internal leadership and external clients.• Collaborate with teams to understand business needs, gather requirements, and deliver actionable solutions.• Identify opportunities to improve processes and reporting to enhance the client experience and operational efficiency.• Participate in meetings, providing updates on key metrics, trends, and performance indicators.• Translate complex data sets into clear, compelling presentations tailored to client needs.• Respond to inquiries, troubleshoot issues, and escalate challenges as needed to ensure seamless support.• Maintain process ownership for critical operational systems and support basic technology requests.• Build robust processes, identify opportunities for improvement, and partner with stakeholders and teams to improve tools, systems, and measurements.• Develop, standardize, and automate processes to drive efficiency and scalability.

Desktop Support Analyst We are seeking a Desktop Support Analyst for our pharmaceutical operations in Eatontown, New Jersey, United States. As a Desktop Support Analyst, you will be responsible for a range of tasks related to Environmental, Health, and Safety (EHS) programs and activities. You will ensure that we meet all government and regulatory requirements, manage safety training records, and contribute to our continuous improvement strategies. Responsibilities • Evaluating EHS programs and activities to ensure compliance with all relevant government and regulatory requirements. • Monitoring, reporting, and resolving any environmental, health, and safety issues that arise. • Coordinating corrective and preventive actions to address safety concerns within the workplace. • Developing and implementing EHS policies, standards, guidelines, and programs that support our continuous improvement strategies. • Administering the environmental, health, and safety audit program, including aspects of industrial hygiene. • Managing the Personal Protective Equipment (PPE) and Good Manufacturing Practice (GMP) programs, which includes overseeing PPE and GMP supplies. • Utilizing Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management skills to ensure smooth operations. • Developing safety and environmental campaigns, communications, and recognitions that align with our business strategies. • Owning the site's Behavioral-Based Safety Observations Program, including employee training, logging and tracking observations, and reporting progress to leadership. • Supporting our broader sustainability strategy to ensure the site meets company objectives.

Quality Assurance Analyst We are in need of a Quality Assurance Analyst to join our team in the insurance industry located in Central, New Jersey. As a Quality Assurance Analyst, you will play a crucial role in ensuring the integrity and quality of our systems and processes. This position involves leading quality assurance initiatives, designing and executing test cases, developing automated test scripts, and validating data accuracy. Responsibilities:• Lead quality assurance initiatives for Property & Casualty insurance projects, ensuring compliance with quality standards.• Team up with cross-functional groups, including developers, business analysts, and product owners, to establish testing strategies.• Design, document, and execute extensive test cases derived from business requirements and technical specifications.• Keep detailed records of test cases, test outcomes, and defect tracking.• Conduct hands-on tests, including functional, regression, integration, and user acceptance testing.• Develop and maintain automated test scripts to enhance testing efficiency and coverage.• Leverage coding skills to customize and enhance testing frameworks as necessary.• Write and execute SQL queries to validate data integrity and accuracy.• Analyze and troubleshoot data discrepancies between systems.

Quality Assurance Analyst We are offering an exciting opportunity for a Quality Assurance Analyst in Central, New Jersey. As a Quality Assurance Analyst, you will be central to our ongoing operations, working closely with our development, product, and business teams. You will play a key role in designing, developing, and maintaining our automated test scripts, as well as ensuring our quality standards are consistently met. Responsibilities: • Collaborate effectively with development, product, and business teams to understand requirements.• Develop and maintain automated test scripts using cutting-edge automation tools and frameworks.• Conduct functional, regression, and performance testing with the help of automation tools.• Analyze test results thoroughly, troubleshoot any issues, and report defects in a clear and effective manner.• Implement and uphold best practices in test automation, continuously improving our testing strategies.• Actively participate in Agile ceremonies, including sprint planning, stand-ups, and retrospectives.• Maintain comprehensive test documentation and provide clear, concise reports on test coverage and defect management.• Use your strong analytical and problem-solving skills to improve our quality assurance processes.• Leverage your excellent communication and collaboration abilities to foster a productive, positive work environment.• Provide exceptional customer service, handling customer inquiries and maintaining accurate customer credit records.

Chargeback Analyst An international consumer products company in Woodbridge seeks a Chargeback Analyst with a strong background in handling retail chargebacks. A degree in business, accounting, or finance is highly preferred. Experience dealing with retailers and exposure to dealing with big box stores (Wal-Mart, Target, etc) is highly preferred. The Chargeback Analyst position is open due to expansion. The company offers an excellent compensation, bonus, and benefit plan. To apply email a resume in a Word to Robert Half international. Or call Rich Singer, CPA at 848-202-7970 to discuss this excellent opportunity.

Financial Data Analyst We are offering a long-term contract employment opportunity for a Financial Data Analyst in the Financial Services industry. The selected candidate will be responsible for data analysis and reporting in a fast-paced workplace. Responsibilities: • Analyze financial data and report findings to the appropriate department.• Utilize advanced knowledge of Microsoft Excel to manage and organize data.• Dissect and analyze unstructured text segments and translate them into actionable insights.• Utilize various financial software to aid in data analysis and reporting.• Maintain effective communication with various departments to ensure accuracy and timeliness of data analysis.• Develop and maintain a deep understanding of financial markets.• Utilize data analysis skills to contribute to strategic decision-making processes.• Collaborate with a team to ensure all financial data is accurate and up-to-date.• Continuously seek ways to improve processes and workflows related to financial data analysis.• Stay updated on industry trends and changes that may impact financial data analysis.

Senior Financial Analyst • Efficiently update and manage databases and reports to support monthly and quarterly financial reporting for insurance programs.• Prepare and manage schedules and tables for premium, commission, and claims reviews in line with internal controls.• Compile monthly files and executive reports, dashboards, variance analysis, and commentary.• Identify and resolve data-related issues and assist in creating reports to monitor movements against submitted plans.• Execute data preparation, analysis, and automation using various BI tools and technology.• Collaborate with IT and other members of the Finance, Underwriting Operations, and Claims team to develop optimal reporting solutions.• Utilize advanced skills in Microsoft Excel, Access, SQL, and PowerPoint.• Use data mining and analytical skills to reconcile and resolve issues and make recommendations for improvement.• Drive process improvement initiatives to completion with minimal direction and strong ownership.

Business Systems Analyst We are in search of a proficient Business Systems Analyst to join our team in the insurance industry. The position is based in Central, New Jersey. In this role, you will be expected to collaborate with various teams and stakeholders, analyze and document requirements, and provide ongoing support for implemented systems. Responsibilities: • Engage with business stakeholders to collect, scrutinize, and document requirements.• Convert business requirements into comprehensive functional and technical specifications.• Collaborate intensely with development, QA, and IT teams to guarantee the successful execution of technology solutions.• Conduct data analysis to spot trends and offer actionable insights.• Lead workshops, meetings, and discussions to ensure project alignment.• Create and uphold project documentation, including business requirements, process flows, and user stories.• Support User Acceptance Testing and offer continuous support for systems in use.• Use business analysis tools such as Atlassian Jira and Confluence effectively.• Apply Agile and Scrum methodologies in project management.• Conduct business process modeling and data analysis.• Leverage proficiency in SQL and data analysis tools.• Understand and apply insurance processes, terminology, and regulations.

Business Process Analyst We are in search of a Business Process Analyst to be a part of our team in Princeton, New Jersey. This role involves a significant amount of interaction with various business processes and requires familiarity with Atlassian Jira, CRM, Gap Analysis, Microsoft Excel, and Microsoft Word. This opportunity offers a long term contract employment. Responsibilities: • Managing and monitoring customer accounts to ensure smooth business operations.• Utilizing Atlassian Jira for effective project management and coordination.• Leveraging CRM systems to maintain and improve customer relationships and interactions.• Conducting Gap Analysis to identify areas of improvement in business processes.• Utilizing Microsoft Excel and Microsoft Word for data analysis and documentation.• Implementing AB Testing to improve business processes and customer experience.• Employing Agile Scrum methodologies to facilitate project completion and team coordination.• Understanding and managing Business Process Functions to ensure alignment with business objectives.• Developing and maintaining the Business Requirement Document to capture business needs and requirements.• Administering claims as part of customer service and support.

Sr. Financial Analyst We are offering a contract to permanent employment opportunity for a Sr. Financial Analyst in Woodbridge, New Jersey. As a Sr. Financial Analyst, you will be instrumental in supporting finance functions including forecasting, analytics, and financial planning. Responsibilities:<ol><li>Strategic Financial Planning: Develop, implement, and oversee financial strategies, including forecasting, budgeting, and long-term financial planning to support business objectives. </li><li>Financial Reporting and Compliance: Manage accurate and timely financial reporting while ensuring compliance with relevant regulations, tax laws, and corporate policies. Strong knowledge of ERP systems is typically required. </li><li>Team Leadership and Development: Lead and mentor the finance team, ensuring effective performance management, training, and collaboration to foster a high-performing department. </li><li>Risk Management: Identify and mitigate financial risks by evaluating business activities, reviewing internal controls, and ensuring the organization’s financial stability. </li></ol>Data Analysis and Decision Support: Analyze financial data, develop KPIs, and provide actionable insights to senior management to guide decision-making and drive operational efficiency.

Application Support (Mainframe) Responsibilities:<ul><li>Maintain and administer IPIS mainframe legacy systems</li><li>Support data extraction from mainframe applications (ADABAS, COBOL, JCL, TSO, IBM utilities, etc.)</li><li>Transfer mainframe data to Windows servers via UC4 file transfer</li><li>Load data into CRM/Dynamics 365 from SQL servers</li><li>Troubleshoot system issues and support new system transition</li><li>Participate in system analysis, design, and requirement sessions</li></ul>

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Technology Doesn't Change the World, People Do.®

42 results for Help Desk Analyst I in New York, NY

Technology Doesn't Change the World, People Do.^®