Administrative Assistant (Older Adult Center)

Organization Overview: Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families.

Position Summary: The Administrative Assistant will be responsible for the administrative tasks of the Food and Nutrition Department/OAC in support of the Administrative Director in working with compliance, policies, and procedures of the department. The Administrative Assistant will be responsible for collaborating daily with staff, clients, and volunteers. The Administrative Assistant will provide excellent customer service and maintain positive relationships internally and externally, including delivering volunteer orientation meetings. 

Schedule: Monday through Friday 7:30am to 3:30pm (some holidays required)

Salary Range: $37,697.25

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.

Role, Responsibilities, and Essential Duties

• Supports the Administrative Director of the Food and Nutrition Department – to assist with their functions and responsibilities to achieve department goals.
• Assist with organizing, reviewing, and submitting invoices for the Food and Nutrition Department – maintaining monthly expenditures report for the Administrative Director.
• Monitor inventory of office and program supplies; verify package receipt and stocking of supplies.
• Assist with preparation and updating of variety of documents to communicate information in a timely fashion in line with compliance requirements to meet contractual goals.
• Maintain client information; gather and record client feedback to assess quality of service and relay client concerns to appropriate senior staff.
• Ability to take direction, lead and motivate others, and creatively problem-solve.
• Work with the Food and Nutrition team to ensure a high-quality volunteer experience, focusing on greeting volunteers, hospitality, troubleshooting issues, and delivering volunteer orientations to groups of various sizes and backgrounds.
• Required to work on Thanksgiving and Christmas Day
• Assist facilitating program activities
• Assist with center congregate meal service
• Maintain confidentiality of participant information
• Register new members into peerplace
• Provide friendly visits
• Collect client’s contributions and document monthly
• Provide telephone reassurance calls to homebound seniors
• Perform monthly updates on active members
• Performs other duties as required.

Qualifications/Educational Requirements

• High School Diploma
• At least 2 years of working experience 
• Excellent Organizational skills
• Must be proactive and be able to work independently
• Speaking Spanish is a plus

Skills, Knowledge and Abilities

• Proficiency in basic filing principles and standard correspondence formats.
• Success at managing a wide array of tasks and thriving in a fast-paced work environment.
• Experience in problem-solving, conflict resolution, customer service, and showing empathy.
• Experience with and interest in working with a diverse group of people; staff and volunteers.  
• Excellent verbal and written communication skills; fluent in English including speaking, reading, and writing.
• Ability to take direction, lead and motivate others, and creatively problem-solve.
• Strong interpersonal and customer service skills and a genuine desire to engage deeply with supporters from a diversity of backgrounds, and have strong organizational and planning skills as it applies to volunteerism.

Computer Skills Needed

• Highly proficient in Microsoft Office and Google Suite applications
• Computer Proficiency and superior keyboarding skills

Physical Requirements

• Heavy phone and computer use
• Ability to move around the older adult center to deliver messages, files, supplies or during a volunteer orientation
• Ability to lift and carry light to moderate items, such as files, office supplies, or equipment (up to 25lbs)

Work Environment

• Office is in an older adult center in Manhattan

Employee Benefits:

• Medical/Dental/Vision

• Life Insurance/Commuter benefits/Employee Assistance Program (EAP)/Flexible Spending Accounts

• 403B Thrift Retirement Plan

• 12 Annual Sick Days

• 12 Agency Holidays

• 20 Days or 4 Weeks of Paid Time off and an additional week (5) days after 5 years of employment

• Total of more than 6 weeks (a month and half) of paid time off

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.