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Solution Engineer



 

Date Posted: 01/08/2025

Job #: 3468486

Location: Denver

 
  Hi, I'm Amy Fetchko, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

The Solution Engineer is recognized as an individual contributor supporting sales to drive the "technical close". This role lies within the CX organization and is responsible for building and presenting compelling technical solution materials and technical demonstrations during the sales phase, documenting customer requirements and solution capabilities in an SOW during the contracting phase, and finally collaborating with Delivery during the handover phase. This role frequently interacts with peers from Sales, Customer Success, PMO, Strategy & Advisory, Solutions Architecture, Delivery, and Product Management. In addition, in some circumstances Solutions Engineers may support, guide, and advise other team members.


We are looking for a Solution Engineer who will:


Reporting into the Director of Presales, will contribute towards building materials, conducting sales presentations and product demonstrations.
Identify customer requirements and collaborate with our teams to promote the product/ solution and service design approach to meet those requirements, present the proposed solution, and adjust the solution for the customer.

You will under the guidance of more experienced Solution Consultant, Solution Engineers, Sales Directors and/or Service Designers, validate the product, service, and/or solution is relevant, the right fit, and complete for the customer.
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