Sea Logistics - Business Development will be joining our Customer Care Team to add your expertise + skills to the delivery of customer excellence
Your Role
You will focus on developing + diversifying business in line with financial + volume targets. He/she will do this by working with a variety of internal + external stakeholders while focusing on the following key objectivesYour Responsibilities
- To own, monitor + drive all sales activities for (i.e. prepare quotation) customers within your control, ensuring prospects are identified, qualified + nurtured through the sales pipeline so as to close profitable + sustainable customer deals
- To align your sales efforts with Customer Care Location (CCL) Managers, Pricing + Sea Logistics Business Development teams, including pricing decisions.
- To monitor competition by gathering current marketplace information on pricing + products
- To report customer feedback to the CCL team, supporting resolutions as required
- To align with CCL colleagues when onboarding new customers
- To maintain + update the most relevant customer information in internal systems
- To regularly review customer portfolios with the CCL Managers + team
- To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in close collaboration with the CCL
Your Skills and Experiences
- Bachelor’s degree in economics, Import/ Export, Logistics, or related fields
- At least 03 years working experience in Sales of Freight Forward. Experience in Sea Logistics is an advantage.
- Having good knowledge of foreign trade, forwarding, import/ export process and custom
- Customer orientation
- Good at communication, conflict resolution, problem solving & time management skills.
- Good at Analytical & Organizing skills.
- Good command of English
As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.
Luan Huynh
luan.huynh@kuehne-nagel.com
Location
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