Office Assistant II Fin Aid/VA

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Posting Information

Position Details

This form is the official Personnel Requisition form used to notify Employment Services of job vacancies and initiate appropriate job advertisements. This form must be completed and approved by the officials designated below.

Position Information
Position Title	Office Assistant II Fin Aid/VA
FLSA	Non-Exempt
Full Time/Part Time	Full Time
Department	Veterans Servcies
Campus	Central Campus
Location	Central Campus
Hourly Rate	12.94
Hours	Full-time, indicate working hours - Mon-Thu 7:30-5:30 Fri 7:30-11:30, Overtime, describe requirements - As needed during peak registration
Summary of Position	In-depth knowledge of the various financial aid programs in order to answer applicant’s questions. Enter financial aid documents required for specigic program awards as administered by the Associate Dean of Financial Aid. Be familiar with the operation of the computer programs to include input and proper review of student enrollment data as it pertains to financial aid. Oversee maintenance of financial aid folders , ensuring required documentation and correspondence is maintained accurately. Monitor and record all activities affecting the status of the students financial aid. ., initiate the notification of the review committee, the student and complete the processing of final outcome. Maintain suspense calendar for all reports and requirements for the Offices of Student Aid. Maintain inventory of all required supplies and forms necessary for operation of the Financial Aid/Veteran Services Offices. Perform all other duties as assigned with little or no supervision.
Minimum Required Education	High school diploma or GED required.
Minimum Required Experience	High school diploma/GED with six years wage earning clerical experience or certification / successful completion of 30 credit hours towards degree and two years wage earning clerical experience or Associates Degree and one year wage earning clerical experience is required. A copy of certificates and/or college transcripts is required with application for evaluation purposes.
Required Knowledge, Skills and Abilities	Excellent general clerical/administrative skills Must have good written and verbal communication skills. Must be proficient with Microsoft Office software including Word, Excel, Access. Ability to quickly learn new software programs such as Colleague Financial Aid Software, PeopleAdmin, Etrieve. Ability to multi-task and function in a high stress administrative environment. Pleasant personality and able to work with people. Highly motivated and able to work with limited supervision. Familiar with document imaging systems, scanning/retrieving documents Set Priorities, meet deadlines and multi-task. Must be able to handle sensitive matters, good telephone voice, and capable of projecting and articulating the policies of the Veterans Educational benefits programs. Will be neat in appearance, should possess a pleasant personality and work well with others. Capable of performing duties and responsibilities without supervision.

Posting Detail Information
Other Information	Overtime may be required during peak registration periods. Management reserves the right to change the above duties and responsibilities at any time

Supplemental Questions

Required fields are indicated with an asterisk (*).

* What is your highest level of education attained or conferred? (Transcripts must be uploaded showing conferred date of degree or credit will not be granted)
- High School Diploma/GED only
- Certificate of Completion or 30 college credits-Transcripts must be attached to application
- Associates Degree-Transcripts must be attached to application
- Bachelors -Transcripts must be attached to application
- Masters-Transcripts must be attached to application
- I do not have a GED or High School Diploma
* How many wage earning customer service years experience do you have?
- Less than 6 months
- 6-11 months experience
- 1-2 years experience
- 3 years experience
- 4 years experience
- 5 or more years experience
* How many years of higher education student service's experience or closely related administrative experience do you have?
- No experience in these specific areas
- less than one year wage earning experience
- 1 year wage earning experience
- 2 years wage earning experience
- 3 years wage earning experience
- 4 years wage earning experience
- More than 4 years wage earning experience
* Do you have experience using Microsoft Office (Excel, PowerPoint, Word, Outlook/E-mail, or Publisher)?
- None
- Some
- Proficient
* Do you have working knowledge of military tuition assistance, ArmyIgnitED portal, veteran's administration benefits and financial aid experience?
- No experience in this specific area
- Yes I have experience in this specific area
* Are you a Veteran of the US Armed Forces?
- Yes
- No

Documents Needed to Apply

Optional Documents

Resume
Cover Letter
Transcripts- upload as one single PDF document- MUST BE INCLUDED IF YOU STATED YOU HAD DEGREE
Letter of Recommendation
Transcript
License/certifications (upload all certificates as one single PDF document)
DD214-Military Discharge