Customer Tech- Salesforce Technical Architect - Manager - Tech Consulting - Open Location
Job description
The opportunity
This is a rapidly growing area, so you will have plenty of opportunity to spread your wings and develop your skillset to keep up with the ever-growing demands of the digital landscape. Most of your time will be spent embedded with our clients' team and we'll look to you to provide our clients with a unique business perspective on how they must continue to innovate and remain competitive in this ever-changing industry.
As a Manager in Solution Architecture, you will play a pivotal role in bridging the gap between complex business problems and innovative technical solutions. You will be instrumental in understanding business requirements and defining the solution architecture that translates these requirements into effective, workable solutions. Your expertise will guide technical decisions to ensure they align with business outcomes, offering recommendations that propel the business forward.
Your key responsibilities
In this role, you will focus on the effective management and delivery of technology solutions, ensuring quality and risk management. You will engage in continuous process improvement and the identification of innovative solutions. Your responsibilities will include:
- Developing solutions to complex problems and recommending policy changes.
- Establishing procedures that affect your immediate work area and possibly the broader business function.
- Exercising judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
Skills and attributes for success
To excel as a Manager in Solution Architecture, you will need a robust set of technical and business skills. Your success will be driven by your proficiency in::
- Excellent oral and written communication skills, comfort leading conversations with audiences of all levels
- Ability to lead discovery meetings to identify system requirements and establish an understanding of business processes with the client
- Willingness to participate in the pre-sales process as needed for RFPs and SOWs
- Ability to lead the solutioning and design of the Salesforce platform
- Knowledge of Salesforce configuration and platform capabilities
- Work with developers to define and create specifications for any custom code or data migration requirements
- Ability to identify potential risks (people and technology), develop plans for mitigation, and support the change management efforts.
- Application and Tool Analysis
- Cloud Computing Architecture
- Cybersecurity and Privacy Architecture
- Complex Problem-Solving and Critical Thinking
- Building and Managing Relationships
- Communicating With Impact.
To qualify for the role, you must have
- A Bachelor’s degree required (4-year degree)
- Typically, no less than 4 - 6 years relevant experience implementing Salesforce.com with teams of 5 or more people, and have hands on experience with configuration and customizations.
- Minimum of 3 years of experience leading teams of developers
- Minimum of 2 years of Salesforce.com technical architecture experience on enterprise projects
- Minimum of 5 years of experience with object-oriented programming languages (Java or C# preferred), SQL, JavaScript, XML, HTML
- Minimum of 3 years of experience with Force.com platform programming in Apex, Visualforce, and SOQL
- Minimum of 3 years of experience with Force.com platform out-of-the-box functionality, including best practices regarding security and automation
- Minimum of 2 years of experience integrating Salesforce.com with external systems
- Salesforce Platform Developer 1 certification
- Familiarity with relational database concepts
- Ability to be a self-starter and handle multiple tasks and priorities
- Willingness to travel based on client needs
Ideally, you’ll also have
- Degree emphasis in Computer Science, IT, Computer Engineering, MIS, Mathematics desired; Master's degree in one of these areas preferred
- Salesforce Application Architect Certification
- Salesforce System Architect Certification
- One or more of the following certifications: Sales Cloud Consultant, Service Cloud Consultant, Community Cloud Consultant
- Trailhead Ranger Rank
What we look for
We are looking for individuals who are not only experts in their technical field but who also have the drive to lead, innovate, and collaborate to solve complex business challenges. You should be someone who can navigate the intricacies of both business and technology, making impactful decisions that contribute to the success of our clients and our team.
- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
Nearest Major Market: Chicago