Skip to main content

Software Trainer

Category: Manufacturing
widget: Full time
Posted Date: January 22nd 2025
Job ID: JR689

Description

Job Description:

The Software Trainer is responsible for educating Alpine software users how to use the products to do their jobs effectively.  Responsibilities include teaching new designers the basics of the application as well as working with experienced designers to hone their skills and maximize the value that Alpine software provides. The training department plays a key role in enabling Alpine to bring on new business, and the Software Trainer works closely with new customers to get them up to speed on Alpine software so they can run their business efficiently.  Software Trainers are expected to continually improve their own software skills as new features and products are implemented and released.  

Primary Responsibilities:

  • Conduct New Designer training classes for existing Alpine customers

  • Conduct Continuing Education classes for existing Alpine customers

  • Conduct conversion training classes to convert users from competitor software to Alpine software as part of new business onboarding

  • Host webinars to educate the broader Alpine customer base on important software features

  • Work with internal software experts to improve personal software skills and learn new features as they are released

  • Host internal training sessions to improve skillset of less experienced software support members

  • Supply training content for Alpine’s digital Learning Management System

  • Travel to customers up to 50%

Qualifications:

  • At least 5 years of experience in the truss design industry

  • Alpine truss design software experience strongly preferred

  • Ability to quickly learn new software

  • Experience hosting software training sessions

  • Experience interacting with customers

  • Strong organizational skills

  • Excellent verbal and written communication skills

  • Professional Presentation skills

  • Proven experience as a highly motivated, results-driven, self-starter

  • Strong computer skills including MS Office

  • Experience with Learning Management Systems a plus

  • Bi-lingual with Spanish a plus

  • Industry related software a plus

  • Valid driver's license within state of residence and good driving record

Additional Information

ITW is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

We do not accept unsolicited resumes. To be considered an applicant, please apply online to a specific job posting.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please click here for information on how to contact us directly.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 


As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 


All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.  

Get notified for similar jobs

Sign up to receive job alerts
Get tailored job recommendations based on your interests.

Currently we don't have any jobs that fit your interests.

Life at Company

We’re working together to build strong communities inside and outside.
Culture
We’re working together to build strong communities inside and outside.
Benefits
Company sees the whole person and looks to support your well-being.
Diversity and Inclusion
We value individuality. experiences that have shaped your world.