POSITION SUMMARY:  

Customer Service and Stewardship by assisting pharmacists in preparing and distributing medications, maintaining the drug inventory, and maintaining patient records. Pharmacy technicians work only under the supervision of a registered pharmacist. They do not perform duties that can legally be performed only by a registered pharmacist.

PRIMARY ACCOUNTABILITES

• Understands workflow and shift expectations to effectively prioritize and delegate tasks. 
• Proficient in pharmacy software systems, report generation, and the use of automatic dispensing cabinets. 
• Ensures accuracy in medication delivery, stock rotation, and outdating. 
• Facilitates the integration of new team members through positive onboarding and training programs. 
• Manages inventory, patient billing, and waste reduction to ensure financial responsibility. 
• Skilled in both sterile and non-sterile compounding and pre-packing. 
• Meets competency and skill assessment requirements. 
• Provides additional support through participation in pharmacy meetings, quality improvement initiatives, and completion of all tasks as directed by pharmacy leadership.
• Provides excellent customer service to patients, healthcare providers, and other stakeholders, addressing inquiries, resolving issues and communicating medication counseling needs to pharmacists as necessary. 
• Maintains knowledge of USP 797-800 standards and performs necessary tasks to comply.
• Demonstrates teamwork, positivity, patience, and flexibility. 

MINIMUM QUALIFICATIONS 

• Education: High School Diploma.
• Certification:
  • National pharmacy technician certification by the PTCB or ExCPT required.
  • Current State of Florida Pharmacy Technician registration or current State of Florida Pharmacy Intern registration required. 
• Work Experience: At least 3 years of technician experience.
• Skills/Knowledge/Abilities: Availability to work long and irregular hours; includes evenings, weekends, and holidays as necessary.

PHYSICAL REQUIREMENTS - Medium

• Physically agile; may require walking, standing, running, bending, stooping, kneeling, climbing, or crouching frequently.
• May occasionally include lifting or moving objects up to 50 pounds, with or without assistance.
• May require moving in different positions to accomplish tasks in various environments including tight and confined spaces, including reaching out and above shoulders, or overhead.
•  May lift, turn, pull, push, or ambulate people and/or equipment with or without assistance up to 90% of the assigned shift.
• May be exposed to inside and outside environments with varied temperatures, air quality, lighting, and/or low to loud noise.
• May require working with biohazards such as blood/body fluids and airborne particles following OSHA and CDC guidelines.
• Communicating with others to exchange information.
• Visual acuity and hand-eye coordination to perform tasks.
• Workspace may vary from open to confined, onsite or remote.
• May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.

 COMPETENCY ASSESSMENT/SKILLS CHECKLIST:

• Competency required in 5 of 7 critical areas:
  • Interdepartmental Billing
  • Technician staff scheduling
  • Specialty IV Preparation
  • Advanced PYXIS Functions
  • Pharmacy Purchasing and Receiving
  • Controlled Medications compliance and reconciliation
  • Emergency Department Medication Reconciliation