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Accounts Receivable Senior Specialist
Date Posted: 03/20/2025
Job #: 3565816
Location: Fort Collins
Description
Purpose and Scope
Perform all required tasks for the accounts receivable function by processing
payments, posting cash transactions, communicating directly with
customers, and balancing daily accounts receivable activity.
Essential Duties & Responsibilities
Monitor customer account details for non-payments, delayed payments and
other irregularities, building rapport with the customers to quickly resolve
payment issues alongside business partners.
Monitor daily payments received via check, EFT, or ACH and act as both a
backup and source of overflow capacity for the primary payment processor.
Regular reporting of key reports for accounts receivable (AR Aging,
Unapplied Trackers, etc.).
Problem solving and escalating key issues that are occurring with payments and
notifying the interested parties.
Continuous evaluation of current procedures and recommendations for process
improvements.
Backup and Overflow Transaction Processing:
Inquire and follow-up with customers on outstanding account balances.
Research chargeback, returns, and short ship deduction discrepancies.
Track customer payment history and maintain customer files.
Manage collection efforts and associated functions.
Respond to customer inquiries in a timely, professional manner.
Complete AR month-end close process for all companies.
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