Job Listing
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| Job ID: 13983328 |
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| Job Location: |
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| How to Apply: | To see employer contact information, log in or register. |
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| Job Title: | Field Engineer |
| Work Type: | Work Days: Work Vary: Yes , Shift: Other, Hours Per Week: 40, Work Type: Regular |
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| Salary Offered: | Unspecified |
| Benefits: | Unspecified. |
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| Physical Required: | Unspecified |
| Drug Testing Required: | Unspecified |
| Education Required: | High School Diploma/GED |
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| Experience Required: | Unspecified |
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| Required Skills: | Please see the job description for information about required job skills. |
| Preferred Skills: |
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| Job Description: |
Genesis10 is currently seeking a Field Engineer with our client in the transportation industry in their Minneapolis, MN location. This is a 12 month + contract position.
Description:
Seeking a Field Engineer
Our client is on a journey to becoming the best IT organization in the airline industry, a journey of transformation. They are changing the way we do business from top to bottom as we strive to create meaningful and innovative solutions and are looking for team members to help us realize our vision
Responsibilities:
Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations
Responsible for implementation and support of desktop devices, applications, peripherals, telephone systems, network devices, airline specific equipment (Kiosk, Flight Information Display Systems, Ramp Information Display Systems) and multiple server platforms
Perform, as specified in the Service Request, the physical relocation of any IT infrastructure devices (PC workstations, peripheral devices, phones, network routers, airport devices, etc.)
Perform upgrade services (adding to or changing a workgroup computer, workgroup peripheral, or software) as specified in the Service Request
Verify the asset in accordance with client policy prior to the move
Update asset management systems
Troubleshoot and resolve all hardware and software problems supported by Field Operations
Communicate with the Field Planning and Project Management organization
Duties may include research, providing input into work orders, and occasional assistance with site surveys
Perform preventative maintenance on operational devices
Coordinate external vendor services
Install, customize, maintain, test, and troubleshoot operating systems and other systems software
Provide on-site, and on-call 7x24x365 support, as needed
Provide technical support, as needed, to the enterprise
Configure, install, maintain, test, and troubleshoot hardware systems
Perform root cause analysis to quickly recover from service interruptions, and to prevent recurring problems
Implement changes to platforms with minimal impact to the business by following enterprise standards and procedures
Coordinate activities with internal/external technology owners/service providers
May perform other duties as assigned
Requirements:
Basic network/server and application knowledge (MS Office, Outlook, etc.)
Troubleshooting skills (hardware/software) and NT workstation and peripheral knowledge
Able to move, on a regular basis, large equipment that weighs at least 30 pounds
Ability to work within a team environment
Ability to communicate verbally and in writing with all levels of employees and management, capable of successful formal and informal communication, speaks and writes clearly and understandably at the right level
Integrity and trust- involves being widely trusted, being seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, and doesn't misrepresent him/herself for personal gain
Works well in a collaborative setting, supporting work team by volunteering for and completing assignments, acting as a positive team member by contributing to discussions, developing and maintaining both formal and informal relationships enterprise-wide, defines success in terms of the entire team through mentoring and knowledge transfer
Demonstrate a commitment to increasing knowledge and skills in current technical/functional area, keeping up to date on technical developments, staying informed as to industry practices, knowing how to apply relevant technical processes to appropriate business needs
Demonstrate a desire to dedicate time and energy to accomplish goals, tasks, assignments, etc. and will do what it takes to get things done
Open to change, enjoys the challenge of unfamiliar tasks, anticipates and adjusts to problems and roadblocks, is not thrown off when things change, can flex to future consequences and trends appropriately
Listening and checking before acting
Tolerant with people and processes, tries to understand the people and the data before making judgments and acting, sensitive to due process and proper approaches
Uses rigorous logic and methods to solve difficult problems with effective solutions, probes all fruitful sources for answers, can see hidden problems, is excellent at honest analysis, looks beyond the obvious and doesn't stop at the first answer
Delivers quality work on time, translates planning into action by following applicable established procedures or methodologies, proactively monitors and controls task status by collecting and analyzing task data to anticipate and address barriers, appropriately communicates and resolves or escalates any problems that arise
Desired Skills:
Previous airline experience
A+ certification
If you have the described qualifications and are interested in this exciting opportunity, please apply!
About Genesis10:
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF)
Remote opportunities available
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Genesis10 is an Equal Opportunity Employer/Minorities/Female/Disabled/Veteran
Refer to ID 78666651 when applying |
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