Account Technical Leader
- CoppellSan JoseChicagoNew YorkResearch Triangle Park
- Sales
- Professional
Account Technical Leader
- CoppellSan JoseChicagoNew YorkResearch Triangle Park
- Sales
- Professional
At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.
Your Role and Responsibilities
– As a strategic and systems thinker, and business influencer, you are well-versed in interpreting the client’s business requirements and translating those into enterprise technology architecture decisions. In addition, you will employ contemporary approaches like Agile Methodology and Design Thinking to conduct rigorous solutions design and ensure the solutions we propose integrate seamlessly into the client’s IT environment.
– In addition, you’ll proactively optimize the IBM portfolio during solution design to drive integrated IBM business solutions. In this role, you can expect to influence and drive the client’s innovation agenda by leveraging IBM Research, engaging in POCs and first-of-its-kind projects, and show an entrepreneurial mindset to lead IBM Client Engineering teams to co-create with their clients and change the way they do business.
– Account Technical Leader works hand-in-hand with the client to build and execute an IBM Client Technical Strategy (CTS) that is based on the client’s business and technical challenges, strategies, and priorities. The Account Technical Leader is responsible for showcasing IBM and IBM Technology to the client. They have a deep and strong POV and are the leading advocate for the Technology Decision Points.
– Through the Client Technical Strategy and the Technology Decision Points, they land and expand the IBM Sales Plays in support of winning Hybrid Cloud Platform. They are the leader of the technical POV and technical engagement with the client.
– Direct leadership and ownership of the client experience of IBM Technology.
– Defining client use cases from their CTS, engaging the customer on co-creation, defining the architecture, and engaging IBM Client Engineering and CSM directly with the client for Workshops, MVPs, and deployment.
– Direct engagement with IBM Labs and Research to showcase innovation, technology roadmaps, product feedback, etc.
– Fostering direct relationships with developers, researchers, support resources with our clients.
– Leaders are expected to spend time with their teams and clients and therefore are generally expected to be in the workplace a minimum of three days a week, subject to business needs.
Required Technical and Professional Expertise
– Deep concentration of skills in either AI / Data Science, Networking, or Automation.
– Experience in supporting cross-portfolio solutions and selling into competitive architecture.
– Strong Architecture Skills with a POV on Technology Decision Points.
– Commands respect through current technique skills (e.g., Garage method, DevOps, Design Thinking)
– Strong inter-personal, networking and relationship building skills for deep client relationships with key IT influencers.
– Industry knowledge sufficient to translate the client strategy into IBM initiatives.
– Understand how to lead, coordinate, and leverage technical resources.
– Must have Pre-sales Technical Experience to collaborate with Sales to achieve business goals.
– Astute in presenting to and conversing with customers; ability to deliver technical information in a clear and concise manner.
Preferred Technical and Professional Expertise
– Excellent understanding of IT solution, preferably with experience in technology.
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Key Job Details
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