Mission:
"Empowering mobility with compassion, Gentle Heart Transportation LLC is dedicated to providing safe and gentle rides for individuals facing mobility challenges. Our mission is to ensure that every person, whether in a wheelchair, on a stretcher, or struggling to walk, receives dignified and reliable transportation to their destination. We are committed to fostering independence, comfort, and peace of mind through our compassionate service."


Job Overview: We are seeking a reliable and responsible individual to join our team as a Non-Emergency Medical Vehicle Driver. The primary responsibility of this role is to safely transport patients to and from medical appointments, ensuring their comfort and well-being throughout the journey. The ideal candidate will have a clean driving record, exceptional customer service skills, and a commitment to maintaining patient confidentiality.

Responsibilities:

1. Safely operate a non-emergency medical vehicle to transport patients to and from medical appointments, rehabilitation centers, and other healthcare facilities.
2. Ensure the comfort and safety of patients during transportation, including assisting with boarding and exiting the vehicle, securing mobility aids, and providing any necessary assistance.
3. Adhere to all traffic laws and regulations while driving and maintain a clean driving record. The employee must have a valid driver's license to drive their personal vehicle or a company vehicle to various worksite locations as required by the employer:
4. Maintain the cleanliness and proper maintenance of the vehicle, including regular inspections, refueling, and reporting any mechanical issues.
5. Communicate effectively with dispatchers, healthcare providers, and patients to coordinate transportation schedules and ensure timely arrivals.
6. Maintain patient confidentiality and professionalism at all times, respecting their privacy and dignity.
7. Complete required documentation accurately and promptly, including mileage logs, trip reports, and incident reports.
8. Adhere to company policies and procedures, including compliance with background checks and drug testing requirements for employment.

Qualifications:

1. Valid driver's license with a clean driving record. The employee must have a valid driver's license to drive their personal vehicle or a company vehicle as required by the employer to various worksite locations.
2. Previous experience as a driver, preferably in a healthcare or transportation setting.
3. Ability to pass a background check and drug test as a condition of employment.
4. Excellent customer service and communication skills.
5. Compassionate and patient-centered approach when interacting with patients.
6. Ability to work independently and prioritize tasks effectively.
7. Strong attention to detail and adherence to safety protocols.
8. Flexibility to work variable hours, including evenings, weekends, and holidays if necessary.

Physical Requirements:

1. Ability to lift and maneuver mobility aids, such as wheelchairs and walkers, as needed.
2. Ability to sit for extended periods and operate a vehicle for long distances.
3. Good vision and hearing to ensure safe driving and communication with patients.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties may be added, deleted, or modified at any time at the discretion of management.

Gentle Heart Transportation LLC provides?equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements,? Gentle Heart Transportation LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.?Gentle Heart Transportation LLC employs only U.S. citizens and aliens who are authorized to work in the U.S. in compliance with the Immigration and Nationality Act, 8 U.S.C. 1324B. which requires that all employees present original documentation that establish identity and employment authorization within 3 business days of the date employment begins (also referred to as the hire date). 
DFWP