Crown is seeking Training Specialists who will be responsible for the development, delivery, and conduct of training. In collaboration with the program’s technical staff and other subject-matter experts, the Training Specialists develop the training course materials including but not limited to: learning/configuration guides and hand-outs; PowerPoint presentations; workbooks; Webinar outlines; scripts and materials; and certification exams and their accompanying aids. 

Experience in training development, web-based course development, and/or instructor led training delivery is required

Training Specialist Responsibilities

• Preparing the Training Development Plan
• Performing task and skills analyses of the different functional groups of personnel to be trained
• Developing training plans and schedules based on availability of classrooms, equipment, course participants, and instructors
• Assessing the applicability of commercial-off-the-shelf (COTS) training materials
• Overseeing the development of training software
• Ensuring that all training deliverables meet contractual requirements
• Monitoring, evaluating and documenting training activities and training program effectiveness
• Supervising training instructors and evaluating instructor performance

Technical Writing Responsibilities

• Perform research and write professional documents, including program reports and procedures, documentation, and training materials
• Perform analyses and compile diverse policy, technical, statistical, demographic, and financial information.
• Read and analyze technical materials and create presentations of that information including drawings, user manuals, presentations, reports, or training documents
• Interact with the program’s management and technical staff and be capable of distilling and conveying complex technical information in contractual deliverables

Qualifications

• Experience in training development, web-based course development, and/or instructor led training delivery is required
• Level 3 Specialist: Associate’s degree and 10-14 years of related experience or Bachelor's degree and 1-4 years of related experience;
• Level 4 Specialist: Associate’s degree and 15-19 years of related experience or Bachelor's degree and 5-9 years of related experience;
• Level 5 Specialist: Associate’s degree and 20 years of related experience or Bachelor's degree and 10-14 years of related experience;
• Articulate Story experience is preferred 
• Technical writing experience is preferred