WI3672525

1

Unspecified

40

JOB REQUIREMENTS: For our MIR and AMMEGA Customer Service team, we are
currently looking for a CUSTOMER SOLUTION ASSOCIATE As a Customer
Solution Associate, you will be responsible for facilitating customer
requests for information, quotations, and orders by interacting with
customers, supervisors, the sales team, and vendors. A day in the life
of a Customer Solution Associate can look like: Communicating with
customers to receive orders for products and installations via fax,
e-mail, phone, or from sales staff. Processing customer orders
accurately and timely. Researching customer order history and reviewing
inventory for availability. Maintaining and updating customer files.
Following up on orders in progress and communicating order statuses with
outside sales staff. Interacting extensively with vendors and customers.
Performing product research through contact with our vendors. Obtaining
pricing on purchases, generating and following up on quotes. Preparing
monthly reports for the national accounts. Answering the phones timely
and professionally throughout office hours;filing, faxing, e-mailing,
and various other office and clerical duties to be completed as needed.
Verifying accuracy of order when receiving vendor products. Allocating
cost of inventory to orders. Transferring stock to other branches upon
request. Processing customer billing accurately and timely. Contacting
customers to collect on invoices that are past due. We are looking for
you to have: Associate\'s or Bachelor\'s degree strongly preferred
and/or at least four (4) years of previous experience. Experience with
Word, Excel, and Outlook. Excellent verbal and written communication
skills. Strong analytical and problem-solving skills. Leadership acumen.
Positive team spirit. Entrepreneurial and customer focus. Learning
agility. Ability to deliver what is promised. Drive for change and
innovation. Ability to build relationships through collaboration. What
we offer you: The benefits of working at AMMEGA go beyond the daily
work. You will join a world class team and have the opportunity to grow
through internal advancement, on-the job training, educational support,
and access to a global network. Other benefits include: Paid training.
Medical, Dental, and Vision insurance. Life insurance. Employer-paid
Short- and Long-Term Disability insurance. 401k with company match.
Tuition reimbursement. Paid time off. AMMEGA is an Equal Opportunity
Employer. Employment decisions are made without\... For full info follow
application link. AMMEGA is an Equal Opportunity/Affirmative Action
employer. All qualified applicants will receive consideration for
employment without regard to sex, race, color, religion, national
origin, age, marital status, political affiliation, sexual orientation,
genetic information, disability or protected veteran status. We are
committed to providing a workplace free of any discrimination or
harassment. \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/0208F13368A14D31