WI3670386

1

High School Diploma/GED

High School Diploma/GED Equivalent

Unspecified

40

JOB REQUIREMENTS: Customer Support Specialist AMSOIL Center, 1101
Susquehanna Rd, Superior, Wisconsin, United States of America Req #155
Monday, April 29, 2024 AMSOIL INC. has an exciting opportunity as a
Customer Support Specialist in our account services department. In this
role, you will be responsible for providing customer service and support
for AMSOIL Industrial sales efforts. This involves customer
communication, order entry, supply chain support, and product logistics
coordination. This position reports to the AMSOIL center located in
Superior, Wisconsin. Core Responsibilities: Provide a high-level of
direct support with customers throughout product acquisition stage of
sales cycle, both domestically and internationally Respond to customer
questions regarding orders, pricing, and shipments Communicate inventory
needs with partnering departments in operations, production, and
distribution Work directly with third party providers to support
customer requirements including but not limited to; distribution,
transportation/deliver, blending, packaging, and stocking Intake all
necessary information and input all quality issues into CRM Create and
manage price lists, ensuring accuracy at the departmental and customer
levels Utilizing standards templates and software, create customer
specific industrial labels when needed Act as a key department resource
for special projects Position Requirements: High school diploma or
equivalent Minimum of 3 years of customer service experience Ability to
communicate professionally with a variety of audiences, both in writing
and verbally Proficient using Microsoft Office programs Preferred
Requirements: Experience working with ERP systems such as EnterpriseOne
(JDEdwards) Experience working with CRM systems such as Microsoft
Dynamics Benefits: Paid time off and paid holidays each year Employee
bonus program 401(k) with company match Paid life, short-term
disability, and long-term disability insurance Competitive health
benefits Health savings account (HSA) and flexible spending account
(FSA) options Affordable group dental, vision, critical illness, and
accident insurance Employee discount on product Corporate gym membership
If you have any questions or need assistance with the application
process, please email: humanresources@amsoil.com Equal Opportunity\...
For full info follow application link. AMSOIL is an Equal Employment
Opportunity employer. Employment policies and decisions on employment
and promotion are based on merit, qualifications, performance and
business needs. The decisions and criteria governing the employment
relationship with all employees are made in a nondiscriminatory manner,
without regard to race, religion, color, national origin, sex, sexual
orientation, gender identity, age, marital status, physical or mental
disability, medical condition, veteran status or any other factor
determined to be unlawful by federal, state or local statutes.
\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/ADBECD8CAB944A6C