Job Description

The Research Associate works closely with IHI staff, faculty and key customers and is responsible for a variety of research, data gathering and analytic tasks in support of program and theory development, maintenance, and evaluation.

Position Responsibilities:
Responsibilities include but are not limited to the following:

·    Conduct literature reviews on specific topics related to health and health care improvement
·    Scan both health care and other industries for applicable innovations to a specific research question
·    Develop content expertise about specific topic areas serve as an organizational resource for research on those topics
·    Draft interview guides and participate in interviews of experts
·    Synthesize findings and produce summaries for staff and leadership
·    Provide project management support for research projects
·    Ensure project deliverables are met by project team and are on track with IHI's 90-day learning cycle process.
·    Identify, sort, and present data from a wide variety of sources in a format that allows for interpretation of and identification of trends.
·    Co-author reports, white papers, journal articles, and blog posts for national audience
·    Present work at IHI and other conferences
·    Reflect on existing innovation systems to identify and test improvements to make it more equitable and anti-racist
    Commitment to IHI Values
    Commitment to equity, anti-racism, and the improvement of societal systems

Position Knowledge, Skills and Abilities:
·    Excellent literature search and review skills
·    Strong data collection, interpretation, and analysis skills
·    Strong written and oral communication skills
·    Strong research and development skills, including the ability to gather and synthesize large amounts of information from various sources
·    Familiarity with the development and application of conceptual and theoretical models
·    The ability to work independently and as a team member
·    A strong interest in health care and improvement, and knowledge of U.S. health care policy and reform
·    The ability to collaborate with others at a variety of organizational levels including giving and receiving constructive feedback to team members
·    The ability to work with other IHI staff to teach innovation methods and to scope 90-day projects
·    Self-motivation, flexibility, and integrity
·    A talent for prioritizing and managing multiple projects
·    Ability to successfully meet deadlines consistently
·    The ability to recognize when a project is off task and help to guide the team back.
·    Ability to recognize and successfully navigate ambiguity in projects (e.g., clarifying questions, project scope) to successful resolution

Position Qualifications:

·    Bachelor's degree required, Master's degree preferred
·    Experience conducting research (e.g. literature reviews and expert interviews)
·    3-5 years experience working effectively on a team
·    Experience organizing large amounts of data required
·    Experience summarizing results in a written format for senior leadership
·    Knowledge of Microsoft Office, Excel, PowerPoint and electronic searching techniques