Job Description

Schedule Details:

Monday through Friday
Scheduled Hours:

Monday, Tuesday Thursday and Friday 12-5 Wednesday 1:30-630 pm
Shift:

1 - Day Shift, 8 Hours (United States of America)
Hours:

25
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver
At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

$3000 sign-on bonus

Monday - Friday
Monday, Tuesday Thursday and Friday 12-5
Wednesday 1:30-630

Hours will vary with clinic needs

Performs secretarial and administrative support services for assigned physicians/faculty/ medical service line chiefs where the work requires a thorough knowledge of medical office procedures and UMMHC business and academic administrative practices. Duties involve interfaces with faculty; medical staff, patients, and various UMMHC administrative management and staff, which require considerable tact and diplomacy. May coordinate associated medical office activities and assigned staff.

Major Responsibilities:
~ Schedules and coordinates patient visits, medical procedures for both inpatients and outpatients with admitting, the OR, testing centers, pre-admission, etc.
~ Greets visitors and/or patients. Ascertains their needs, and provides standard information as required. Fosters quality customer service.
~ Receives and addresses patient-care related phone calls. Provides routine information on procedures and standard policies, refers matters to appropriate person within department.
~ Issues and verifies patients' managed care referrals.
~ Registers patients for each patient visit, utilizing computer-based patient registration/ scheduling system.
~ Verifies patient's insurance coverage and eligibility.
~ Collects co-payments from patients for visits, maintains records, and makes daily cash deposit.
~ May perform on-site charge entry processes, utilizing computer-based systems.

Position Qualifications:

Required:
~ High School diploma.
~ 6-12 months additional specialized medical secretarial/medical office training.

Experience/Skills:

Required:
~ 2-3 years of medical secretarial/administrative support experience.

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