WI3649725

1

High School Diploma/GED

High School Diploma/GED Equivalent

Unspecified

40

JOB REQUIREMENTS: Bradley Company is leading the way in commercial
washrooms and safety solutions. Celebrating over 100 years in business,
we take pride in all we do as a US Manufacturer. With a culture focused
on innovation, quality, and family, you will know your colleagues on a
first name basis, all while in a friendly, yet professional environment
where your voice matters. Here\'s why you\'ll love working here: Work
within an innovative company, meeting passionate colleagues and partners
with diverse backgrounds and experiences Generous time off program, with
the option to purchase additional Paid Time Off. Twelve paid holidays a
year, including a company-wide paid holiday shutdown between Christmas
and New Year\'s Work schedules that fully support work/life balance,
with hybrid work options available Competitive salary and comprehensive
benefits package including medical, free basic dental, life insurance,
401(k) with company match and more Here\'s your opportunity: Under
direction from the Customer Service Supervisor, interact with customers
and/or sales representatives to provide information regarding products
and services. Work closely with team members, product management,
manufacturing personnel and sales to meet customer needs and grow
customer relationships. Collaborate with all Bradley team members with a
high degree of professionalism. \*\*This role is located at our
Menomonee Falls, WI location. Hybrid work options available once
trained. Here\'s how you\'ll contribute: \*Promote customer service
excellence and positivity throughout the organizations and continuously
evaluate, identify, and lead process improvements that positively impact
the customer experience. \*Monitor orders and work closely with
production teams to meet customer needs. \*Primary liaison and
communication hub between manufacturing, customers, and sales agents.
\*Manage order activities such as partial shipment, expedite, return
requests, and short shipment or damage claims. \*Dispute resolution
through research and customer contact up to collections. Process after
sale credit memos and invoices, as necessary. \*Provide product
application assistance to callers through use of Bradley\'s website,
databases and learned Assist with cross reference of competitive part
numbers while promoting the Bradley brand. Support price inquiries with
formal quotation document (typically configured product). Maintain and
grow relationship and sales for assigned territory and house accounts.
Other related duties and projects as requested \*Essential duties and
responsibilities. Here\'s why we want you: High school diploma or
equivalent experience. 1-3 years\' experience working in a fast paced
customer service environment. Experience working in or supporting a
manufacturing or commercial plumbing environment preferred. Basic\...
For full info follow application link. Equal Opportunity Employer of
Minorities, Females, Protected Veterans, and Individual with
Disabilities \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/93577C6B0B3340A9