Job Description
Description
RESPONSIBILITIES
Act as a liaison for customers, affiliates and correspondent banks to research and process account adjustments
Respond to customer and legal requests for documentation
Correct account errors and customer issues, coordinating and communicating with branch associates as needed
Assist with account verifications
Individually participates in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks
Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
Deliver a consistent, high level of service within our Serving More standards
Other duties as assigned
COMPETENCIES
Interpersonal/Customer Service Skills
Written and Verbal Communication
Ability to understand and follow directions
Adaptable to change
Basic Computer Skills
Ability to work as part of a team
Organizational Skills/Detail Oriented
Analystical Thinking
Able to Multi-Task or Juggle Priorities
Problem/Situation Analysis
SCHEDULE
Office hours are Monday through Friday 8:00 am to 5:00 pm. This position is hourly and full-time.
A minimum 37.5 hours is required to maintain eligibility for full-time status. Generally, the position will require 40 hours per week. An additional Saturday may be required occasionally and occasional overtime may be required.
Qualifications
Education
High School (required)
Experience
Associates degree in accounting recommended or equivalent banking or accounting experience (preferred)
Park National Corporation is an Equal Opportunity Employer. It is the policy of the Bank to hire well-qualified people. An integral part of this policy is to provide equal employment opportunity for all persons for employment. It is also part of our policy to recruit and administer hiring, working conditions, benefits, privileges of employment, compensation, training, appointments for advancement including promotions and transfers, and terminations of employment for all associates without discrimination because of race, color, religion, citizenship, national origin, sex, age, veteran status, or handicap.
