Manager, LM Operations - 360830-en_US
DESCRIPTION/RESPONSIBILITIES:
As a Manager, Last Mile Operations at RXO, you’ll have the opportunity to connect with customers, assist in route planning and monitoring, and build a bright professional future.
What your day-to-day will look like:
* Oversee the daily operations of contract carriers, including maintaining contractor schedules, monitoring routes, reports and fostering positive working relationships with contract carriers and helpers
* Develop and mentor staff to reach goals; train staff on company policies and procedures
* Carry out managerial responsibilities, including interviewing, hiring, disciplining, and resolving issues
* Ensure compliance with corporate warehouse policies, procedures, and programs
* Supervise employees in accordance with company policies and applicable laws, including interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems
* Use route planning software to build efficient delivery routes
* Manage the dispatch of contract carriers and resolve issues throughout the day
* Identify problem areas, including restructuring routes to improve operational efficiencies
* Train and develop contract carriers, and dispatchers to meet and exceed customer expectations
* Ensure that all work is completed accurately and within established time frame
* Ensure photos are taken for every job
* Allocate and request additional resources as needed
What you’ll need to excel:
At a minimum, you’ll need:
* 4 years of related logistics and supervisory experience
* Experience with Microsoft Office such as Word, Outlook, and Excel.
It’d be great if you also have:
* Bachelor’s degree in business, logistics, or similar
* Availability to work a variety of shifts, including holidays, days, evenings, nights, and weekends; travel between branches and regions occasionally
* Experience mentoring, training, and guiding newer/less-experienced team members
* Bilingual English/Spanish (read, write, and speak both languages)
* Strong business acumen with the willingness to act in partnership with management teams
In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.
Massive Benefits
* Competitive pay
* Health, dental, and vision insurance
* 401(k) with company match
* Life insurance, disability
* Employee Assistance Program (EAP)
* Paid time off
* Tuition reimbursement program
We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
All applicants who receive a conditional offer of employment may be required to take and submit a pre-employment drug test.
