Job Type:  Full-time

Pay:  $20 - $23 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• Day shift
• Monday – Friday

Job Duties:

• Support company wired and wireless networks across various locations
• Configure network peripherals – Firewall, Switches, Wireless Access Points
• Improves user references by writing and maintaining documentation
• Configure, deploy, and relocate desktops, laptops, printers, and any other related devices
• Regularly perform cabling and equipment installation
• Support printers, multi-function devices, copiers, and other peripherals
• Maintain backups of company files
• Provide end user support for company computers, phones, printers, and various software utilized by the company
• Set up users’ ability to access email, cameras, and other software utilized by the company
• Installing new software and hardware drivers and updating existing ones as needed
• Configure and manage company mobile devices using Mobile Device Management software
• Maintain company VOIP system and update company phone contact list as needed
• Maintain user access to building security systems for all locations
• Maintain an inventory of hardware and devices
• Maintain licensing and service agreements for all technology needs
• Work with different location managers to ensure location IT needs are met
• Research, design and deploy new solutions required by end-users
• Assist with developing training materials; Assist with training employees when necessary

Job Requirements:

• Information Technology degree preferred
• Prior information technology or systems administration experience preferred
• Proficient with Microsoft Windows
• Familiarity with telephone, office, and point-of-sale software a plus
• Positive attitude
• Ability to multi-task and meet deadlines with strong attention to detail
• Excellent verbal and written communication skills
• Excellent attendance record
• Work with little or no direct supervision
• Ability to read and comprehend instructions and information
• Excellent customer service attitude and skill
• Must be able to pass a background check
• Must be able to lift upwards of 50 lbs, moving equipment and hardware

To Apply: Submit your resume to Zach.Ellsworth@jfs.ohio.gov