The Installation Project Manager is responsible for the management, coordination and execution of all projects sold by Patterson Pope for mobile shelving, stationary shelving, modular millwork, and other storage systems.
Essential Duties and Responsibilities include the following:
- Ensures that all products are installed according to manufacturer’s written specifications
- Educate, enforce and maintain company safety standards
- Schedule and coordinate all product installations
- Manage both internal and external labor, including hire and termination
- Scout and review installation sites, prior to and during projects
- Verify accuracy of installation measurements
- Review and manage all inbound product deliveries, including receiving and delivery
- Regularly communicate with customer, sales and vendors
- Develops installation plans prior to dispatching installation teams to a job site.
- Ensure that all projects are completed on time and on budget
- O/E forms completed and returned
- Complete payroll, and review, analyze and approve monthly bills for payment
- Manage shortages, returns and expedited orders
- Responsible for customer satisfaction on installation quality & staff professionalism
- Obtain Customer sign off upon project completion.
- Ensure data entry into computer systems is accurate and completed on time
- Alert Accounting to bill completed projects
- Ensuring staff is adhering to all company policies and procedures
- Training and development of staff which includes timely completion of employee reviews
- Communicate with and support the Service Operations Team
- Other duties as assigned by management
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. We are a drug-free workplace.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Strong communication and interpersonal skills, good organizational & follow through skills
- Proven ability to promote and maintain a professional image
- OSHA 30 Certification
- Spacesaver & Hanel Certification
- Ability to read and interpret blueprints and design drawings
- Advanced computer skills, Monday.com, Company Cam, MS Office, SalesForce, Spacenet, Adobe, etc.
- Project Management skills
- Forklift and Aerial Lift Certifications
- Strong Customer Service aptitude
- Ability to prioritize - uses resources efficiently and balance what is important vs. what is critical
- Approachability - Listens; allows adequate time for interactions; creates a supportive communication environment
- Leadership Presence - Takes charge of a situation, has others follow his/her leadership
- Patience - Behaves in a manner that encourages and allows interactive behavior from those less skilled, knowledgeable, or experienced
- Perseverance - Demonstrates persistence and employs alternate behaviors in the face of events, which interfere with plans and schedules
- Problem Solving - Determines the interrelationship of tasks and the relative importance of tasks, makes plans, and takes action accordingly
- Time Management - Allocates time efficiently to the most important issues and knows what not to spend time on; completes work in a timely fashion
- Trust & Respect - Offers respect to all in the work environment, adheres to high personal standards of acceptance, reliability, openness, and consistency of action in words
- Must have a valid driver’s license
