Job Listing
|
|
| Job ID: 14038193 |
|
| |
| Job Location: |
|
| |
|
|
| |
| How to Apply: | To see employer contact information, log in or register. |
| |
| Job Title: | Operations Associate III - Corporate Actions |
| Work Type: | Work Days: Work Vary: Yes , Shift: Other, Hours Per Week: 40, Work Type: Regular |
| |
| Salary Offered: | Unspecified |
| Benefits: | Unspecified. |
| |
| Physical Required: | Unspecified |
| Drug Testing Required: | Unspecified |
| Education Required: | High School Diploma/GED |
| |
| Experience Required: | Unspecified |
| |
| Required Skills: | Please see the job description for information about required job skills. |
| Preferred Skills: |
|
| |
| |
| |
|
| Job Description: |
Job Summary
Job Description
What is the opportunity?
As a Corporate Actions Associate III, one of your core responsibilities will be to the processing of all DWAC's for voluntary corporate action instructions, conversions, and corporate buybacks. This position also assists with inquiries from the field via salesforce and phone calls.
What will you do
Assists clients with DWAC related transactions.
Responds to client inquiries regarding DWAC's, optional dividend reversals, and PREM via phone or email.
Provide customer service support to US Wealth Management, and Custody and Clearing Advisors for corporate action related inquiries and escalations.
Resolves complaints from clients pertaining to banking services and provides follow-up calls when necessary.
Keeps records of all customer interactions, including inquiries, DWAC's, and actions taken, etc., as well as banking service transactions performed.
What do you need to succeedMust-Have
High school diploma or equivalent plus two years of work-related experience
Ability to handle multiple deadlines throughout the day, process daily tasks quickly and efficiently and respond to client queries promptly.
Excellent communication and customer service skills with the ability to efficiently work with a variety of personalities.
Excellent organizational, and time management skills with keen attention to detail.
Ability to maintain high quality of work and superior client service, while enforcing regulations
Nice-To-Have
Bachelor's degree with emphasis on finance or equivalent work experience.
Ability to research data for errors or inconsistencies for problem resolution.
Knowledge of securities industry
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Flexible work/life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Access to a variety of job opportunities across business
WMUS
Job Skills
Active Learning, Communication, Critical Thinking, Customer Service, Detail-Oriented, Microsoft Office, Operational Delivery
Additional Job Details
Address:
250 NICOLLET MALL:MINNEAPOLIS
City:
Minneapolis
Country:
United States of America
Work hours/week:
40
Employment Type:
Full time
Platform:
Wealth Management
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2024-04-16
Application Deadline:
2024-04-30
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .
RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status or any other legally-protected factors.
Refer to ID 79107359 when applying |
|