Job Listing
|
|
| Job ID: 14030748 |
|
| |
| Job Location: |
|
| |
|
|
| |
| How to Apply: | To see employer contact information, log in or register. |
| |
| Job Title: | Service Department Assistant |
| Work Type: | Work Days: Weekdays, Work Vary: No , Shift: First (Day), Hours Per Week: 40, Work Type: Regular |
| |
| Salary Offered: | $60,000.00 - $75,000.00 Yearly |
| Benefits: | 401(k) or other retirement, Dental Insurance, Health Insurance, Holidays, Sick Leave or PTO, Vacation or PTO, Vision Plan |
| |
| Physical Required: | Unspecified |
| Drug Testing Required: | Unspecified |
| Education Required: | High School Diploma/GED |
| |
| Experience Required: | Unspecified |
| |
| Required Skills: | Requirements:
o This person should like interacting with people.
o Prior customer service experience or exposure to the construction industry desired.
o Excellent communication skills (verbal and written) are critical.
o Focus on detail, accuracy & quality.
o Ability to multi-task, prioritize, and manage time effectively.
o Ability to work with Microsoft products, and learn other software as needed.
o Capability to collaborate with all levels of customers and employees.
o Minimum High School Diploma or equivalent, associate or bachelor’s degree plus. |
| Preferred Skills: | o Bilingual (English, Spanish) a plus.
o Social media, marketing, website experience a plus. |
| |
| |
| |
|
| Job Description: |
The Service Department Assistant is responsible for collaborating with customers/employees to take orders for roofing services, bill and collect for them. This person will interact with customers to assist with leaks and rooftop retrofits, schedule inspections, answer questions, and generally provide positive customer service. This person provides administrative support to the service manager and manages the customer database.
Responsibilities:
o Frequent customer contact, both verbal and written daily.
o Create service tickets for customer requests and work with Service Manager for scheduling.
o Add customers and jobsites to company software/database.
o Work with Service Manager to build, maintain, & maximize accurate use of customer database.
o Create and maintain reports for the service department as required.
o Assist with departmental needs relating to service operations, customer service, sales, or general administration.
o Perform service department billings and collections.
o Coordinate and track orders for work.
o Assist with scheduling roofing inspections.
o Basic accounting and payroll duties.
o Be able to become familiar with customer portals for work requests, invoicing, and updates.
o Assist with general administrative duties as available.
BL Dalsin offers a comprehensive benefits package including medical, dental, vision, retirement package, paid time off, paid holidays. The pay ranges $60,000 to $75,000 based on qualifications and experience.
Refer to ID Service Dept Assist. when applying |
|