WI3660277

1

Unspecified

40

JOB REQUIREMENTS: Our story At Alight, we believe a company\'s success
starts with its people. At our core, we Champion People, help our
colleagues Grow with Purpose and true to our name we encourage
colleagues to \"Be Alight.\" Our Values: Champion People - be empathetic
and help create a place where everyone belongs. Grow with purpose - Be
inspired by our higher calling of improving lives. Be Alight - act with
integrity, be real and empower others. It\'s why we\'re so driven to
connect passion with purpose. Our team\'s expertise in human insights
and cloud technology gives companies and employees around the world the
ability to power confident decisions, for life. With a comprehensive
total rewards package, continuing education and training, and tremendous
potential with a growing global organization, Alight is the perfect
place to put your passion to work. Join our team if you Champion People,
want to Grow with Purpose through acting with integrity and if you
embody the meaning of Be Alight. Learn more at careers.alight.com. About
the Role As a senior leader, you will ensure excellence in delivery for
the entire Tax Filing organization. Oversee and manage the client
delivery of tax filing, directly and indirectly, through colleagues and
managers. Responsibilities Overseeing client delivery and satisfaction
in Tax Filing. This includes ensuring timely and accurate responses to
clients and partner teams. Additionally, it involves resolving
escalations promptly and representing Tax Filing effectively in client
meetings. Monitoring and auditing tasks to identify trends and
improvement opportunities. You will lead process enhancement efforts and
drive positive outcomes. Your responsibilities will also include
developing, reviewing, and communicating completion of Root Cause
Analysis (RCA). Seeking a candidate with excellent communication and
team facilitation skills to engage with clients and internal
departments. The role involves ensuring successful client delivery and
effectively communicating complex issues to clients. Supporting and
providing timely research on compliance and regulatory issues.
Facilitate issues requiring higher level escalation. Ensuring and
supporting compilation, reporting, and analyzing of metrics. Ability to
utilize metrics to drive improvements and close process gaps. Resolving
and facilitating open items to resolution ensuring alignment with Tax
Filing\... For full info follow application link. Alight Solutions
provides equal employment opportunities (EEO) to all employees and
applicants for employment without regard to race, color, religion,
creed, sex, sexual orientation, gender identity, national origin, age,
disability, genetic information, pregnancy, childbirth or related
medical condition, veteran, marital, parental, citizenship, or domestic
partner status, or any other status protected by applicable national,
federal, state or local law. Alight Solutions is committed to a diverse
workforce and is an \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/C5350C08AEE74AF6