WI3636544

1

High School Diploma/GED

High School Diploma/GED Equivalent

Unspecified

40

JOB REQUIREMENTS: Description The Assistant Service manager will be the
right hand to the Service Manager in the daily operations of the Service
Department and in meeting strategic goals set for the branch. Shift:
Monday - Friday 6:30 a.m. - 4:00 p.m. Pay: \$65,000 - \$80,000
(depending on experience) Essential Duties and Responsibilities: Sales
and Customer Service Promote and sells service repairs/work. Devote
delivering customer satisfaction to customers. Personnel Management Work
with Service Manager and Human Resources to select, hire, train and
develop employees. Provide training and guidance for various Service
Department functions, as necessary. Supervise and mentor all employees
and ensure all duties are completed. Process Management Coordinator of
day-to-day paperwork flow. Make sure work orders are signed and reviewed
with customers and jobs are billed properly. Coordinating reports to the
Service Manager. Supervise Warranty operation. Accountable for seeing
that service warranty documentation is complete for claim processing. An
individual in this position must be able to successfully perform the
essential duties and responsibilities listed above. Reasonable
accommodations may be made to enable individuals with disabilities to
perform the essential functions of this position. The above list
reflects the general details necessary to describe the principle and
essential functions of the position and shall not be construed as the
only duties that may be assigned for the position. Competencies:
Priority Setting Customer Service Technical Skills Leadership Presence
Minimum Qualifications: High school diploma or GED Minimum of 1 year as
a Service Advisor, Heavy-Duty Truck experience and 1 year of lead,
supervisor or management experience or responsibilities. Strong
technical knowledge and intermediate computer skills required. Excellent
listening and communication skills Leadership ability, self-starter,
takes charge and follows through JX Enterprises, Inc. is an equal
opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color, religion,
sex, sexual orientation, gender identity, national origin, or protected
veteran status and will not be discriminated against on the basis of
disabilityQualifications Education High School or GED of General
(preferred) Experience 2 years: Supervision (preferred) 3 years: Service
Advisor (preferred) Licenses & Certifications CDL (preferred) DL
(preferred) Skills Communication Skills (required) Computer Skills
(required) Phone Skills (required) Sales Skills (required) Time
Management (required) Equal Opportunity Employer of Minorities, Females,
Protected Veterans, and Individual with Disabilities \*\*\*\*\*
APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/F28BFC27DC0244E0