• High school diploma or equivalent required. Associates degree preferred.
• 1-2 years of customer service experience in a healthcare customer service setting required.
• 1-2 years administrative support and database management experience required.
• Strong computer technology skills including, but not limited to Microsoft Outlook, Microsoft Word, Excel, and PowerPoint.
• Bi Lingual fluency in English and Spanish required.
• High degree of confidentiality. Attention to detail.
• Excellent interpersonal skills with the ability to engage at all levels of the organization.
• Excellent communication skills both written and verbal. Excellent customer service skills.
• Ability to work effectively under pressure in a high volume work environment. Demonstrates the ability to be organized and flexible in stressful situations. Ability to manage multiple priorities.
• Ability to work independently with attention to detail yet uses good judgment in seeking advice when necessary. Time management and organizational skills.
• Required to come into work in adverse weather conditions, weekends, holidays and must be flexible to work various shifts whenever necessary to meet the business needs.
• Ability to sit for prolonged periods of time.
As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.